The Design Operations Center (DOC) Engineer will play a key role in supporting the execution, monitoring, and optimization of design projects and workflows within the DCI Business Unit (BU). This position will help ensure efficient resource utilization, maintain consistent quality in deliverables, and contribute to the overall effectiveness of the design operations. The ideal candidate will have a strong attention to detail, excellent organizational skills, and a collaborative mindset, ready to assist in streamlining processes and improving design operations.
Key Responsibilities: 1. Operational Support
- Assigning tickets : Ensuring the tickets are received with predefined check list and assigning them to correct persons .
- Response to originators with confirmation of WF number and also update the status of ticket with closer confirmation
- Design Workflow Management: Assist in implementing and maintaining streamlined systems to support design activities, improve team collaboration, and reduce inefficiencies in day-to-day operations.
- Tool and Process Support: Ensure the effective use of Inaxus and other tools for tracking deliverables, measuring performance, and supporting team productivity.
- Quality Assurance Support: Assist in adhering to design standards, guidelines, and best practices to ensure consistency and quality in all design outputs.
2. Collaboration and Coordination
- Cross-functional Support: Collaborate with teams in Design, C&E, Projects, Procurement, and other departments to help facilitate smooth communication and seamless transitions across project stages.
- Stakeholder Communication: Assist in communicating project updates, status reports, and deliverable timelines, ensuring that all stakeholders are informed and aligned with the project goals.
3. Monitoring and Reporting
- Performance Tracking Support: Monitor key performance indicators (KPIs) related to design operations, including cycle times, resource utilization, and on-time delivery, assisting in identifying areas for improvement.
- Data Collection and Reporting: collecting data, generating reports, and providing insights into the progress of design projects. Highlight potential bottlenecks.
4. Continuous Improvement Contribution
- Scalability Assistance: Support in executing strategies to scale design operations, including assisting in forecasting resource needs and planning capacity to ensure efficiency as the team grows.
- Innovation Support: Stay up to date on new tools and technologies, contributing to process improvements and helping the team integrate innovative solutions where applicable.
Qualifications & Skills: - Education: Bachelor s degree in Design, Engineering, Operations Management, or a related field (preferred).
- Experience: 1-2 years of experience in design operations, project coordination, or a related role.
- Skills:
- Familiarity with design management tools (e.g., Inaxus, other design software).
- Strong organizational and multitasking abilities, with a keen eye for detail.
- Good communication skills to collaborate effectively with cross-functional teams and manage basic reporting tasks.
- A proactive attitude with the ability to identify inefficiencies and support solutions.
- Ability to learn quickly and adapt to new tools and technologies in a dynamic environment.
Tools & Platforms: - Inaxus: For managing design workflows, tracking deliverables, and supporting team performance.
- Dashboards & Reporting Tools: Assist in tracking KPIs and creating reports on design project status.
This role requires a proactive, detail-oriented team player who can support the operational efficiency of design processes, collaborate across teams, and contribute to ongoing improvements in design workflows.
Join the Cloud4c Talent Community
If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit.
Sign Up