Day Shift / Customer Service Executive / BPO Jobs in Pune/ Call Center

Credicus

0 - 5 years

1 - 3 Lacs

pimpri-chinchwad pune

Posted:2 weeks ago| Platform:

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Skills Required

customer service telesales outbound process bpo voice call center bpo cca inbound calls calling semi voice personal loans voice process loan sales customer support sales cse domestic voice telecalling domestic bpo customer care domestic calling voice customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer calls, emails, and chats to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve sales targets and improve overall performance metrics.
Stay updated on product knowledge and company policies to provide informed support.

Desired Candidate Profile

0-3 years of experience in BPO voice process (inbound/outbound calling).
Strong communication skills in Marathi & Hindi languages.
Ability to work on rotational shifts including weekends and holidays.
Basic computer literacy for data entry purposes.
High school diploma or equivalent required; graduation preferred.

Profile

Required Candidate profile

Qualification - 12th Pass/ Any graduate
Male & Female both can applyDay shift

To schedule your interview call or send your CV through WhatsApp / Mail

Contact No :-HR Saloni-9689518944

Mail id

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