Datacenter Technician

ideaHelix

3 years

0 Lacs

Pune Maharashtra India

Posted:20 hours ago| Platform:

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Skills Required

diagnostics support power monitoring data network maintenance inventory management cabling patching labeling configuration escalation documentation server storage networking linux stack ip certifications servicenow scripting powershell python

Work Mode

Remote

Job Type

Contractual

Job Description

Key Responsibilities:

Install, move, and decommission IT equipment (servers, switches, routers, storage).
Perform hardware diagnostics, break/fix support, and RMA processing.
Monitor and respond to alerts from infrastructure, environmental, and power monitoring systems.
Perform regular inspections of data center systems including HVAC, power, fire suppression, and cabling.
Coordinate with IT, facilities, and network teams to support maintenance, upgrades, and deployments.
Maintain accurate inventory of equipment and consumables using asset management tools.
Conduct structured cabling tasks including fiber and copper patching, labeling, and troubleshooting.
Support remote hands activities and assist with system configuration as required.
Follow all standard operating procedures (SOPs), safety guidelines, and escalation protocols.

Required Qualifications:

1–3 years of experience working in a data center, NOC, or infrastructure support role.
Basic understanding of server, storage, and networking hardware.
Familiarity with operating systems (Windows, Linux) and basic command-line usage.
Knowledge of rack/stack procedures and power/cooling considerations.
Comfortable working with hand tools and lifting equipment up to 50 lbs.
Strong organizational skills and attention to detail.

Preferred Qualifications:

Experience with data center infrastructure management (DCIM) tools.
Understanding of IP networking and structured cabling standards.
Certifications such as CompTIA A+, Server+, Network+, or vendor-specific credentials.
Familiarity with ITSM systems (e.g., ServiceNow, Jira).
Experience with monitoring platforms and basic scripting (e.g., PowerShell, Python) is a plus.

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