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5.0 years

6 - 10 Lacs

hyderābād

On-site

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* EDPP (Enterprise Data Protection and Privacy) provides services across CSWT organizations by driving “Data Protection” framework, and provide/facilitate consultation, partnerships, and support. Sanitize NPI/PCI data in lower-level environments across CSWT. Provision certification data in PROD across CSWT for Postproduction Certifications, Break-Fix Support, Associates Training and Disaster Recovery support and also Provision certified data in lower level environments across consumer technology. Job Description* Build software using technologies of the .NET framework to create applications from scratch, configure existing systems and provide user support. Typically focuses on completing subtasks/stories or smaller projects/EPICS that support larger initiatives. Responsible for meeting deadlines and producing deliverables. Coordinate with development, Quality and other external teams as part of the sprint or release activities. Responsibilities* The successful candidate is willing to take challenges and grow in a highly collaborative team as a full stack developer. The member would have to complete assigned deliverables on time by following up with stakeholders. Knowledge on applications within bank would help completing the tasks successfully. The person should be willing to learn in-house processes and should be proactive. Communication needs to be strong. Requirements* Understanding of Agile methodologies Strong attention to detail Excellent troubleshooting and communication skills Ability to identify mismatch in requirements and support dev and execution teams. Strong skills in using Debugging Tools Can work independently and as a part of the team Strong analytical skills with ability to break down complex problems/ideas and come-up with creative solutions, leveraging the latest of the technologies, where possible. Must possess the ability to handle multiple projects in-parallel and be able to work independently in addition to contributing as part of a highly collaborative and globally dispersed team Education* BE, B.Tech / Post Graduation Certifications in .NET, Angular, SQL, Python AIML (Good to have) Experience Range* 5+ Years Foundational Skills* Familiarity in ASP.NET framework, MVC, SQL Server, Angular and Web API. Familiarity in technologies of AIML and Python. Familiarity with architecture styles/APIs (REST, RPC) Knowledge on Jenkins, BitBucket. Desired Skills* Experience using Agile methodologies. Ability to design and build solutions using common Enterprise Integration Patterns. Bachelor’s degree in computer science or equivalent is preferred. Work Timings* 11:00 to 20:00 Hours Job Location* Hyderabad

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0 years

1 - 2 Lacs

hyderābād

Remote

Greetings from PeerTechz Publications!! We are looking for a Data Collection Process Executive Job Description: Good typing speed ; You should be good with your fingers and your basic typing speed must be 30- 40 WPM, with 90% accuracy. You will be maintaining the database of articles being received by the review department. You are responsible for detecting and correcting errors in written documents. One must be decent and proficient in English reading skills, also understanding skills Data collection : Gather data from various sources, such as surveys, databases, and other digital platforms Data reporting : Create reports, dashboards, and visualizations to support business operations and decision-making Compliance : Ensure all data collection processes are in line with company policies, industry standards, and legal regulations Process improvement : Identify opportunities to improve data collection and reporting processes Education: Graduates and Post Graduates from Bio chemistry Interview process 1.Typing Test 2.Written Exam Our office is located at KPHB Colony (First Phase) We are considering candidates from Science Background ONLY Fresher salary:13k to 14k (for Graduates) and 15k to 18k for Post Graduates Experienced salary:19k to 22k pls note no VIRTUAL INTERVIEWS are possible This is a Work from Office job and no WFH will be given Interested candidates can watsapp resumes to 8886537655 or hr@ppploa.com mentioning the following details 1.Highest Qualification: 2.Work experience (if any) with salary 3.Current location: Only shortlisted candidates will be contacted and interviews will be scheduled Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: Hyderabad –In office(KPHB colony phase 1) Thanks HR dept Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

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3.0 years

0 Lacs

telangana

On-site

Requisition ID: 71190 Date: Aug 20, 2025 Location: Bengaluru, Telangana, IN Department: Customer Service Description: At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. Job Summary This is a client facing role that works to engage and enable our customers by effectively managing the customer's needs to truly create a differentiated customer experience. As the trusted advisor and advocate for our customers, the Assoc, Customer Engagement manages the relationship holistically, along with the account managers for their assigned customers throughout the sales lifecycle. The Assoc, Customer Engagement is a self-starter who is an effective communicator and able to transfer the customers' requirements to all parties involved. This role will partner with Account Managers, Technical Customer Services, Demand Planning, Sales Operations and Supply chain/Operations to manage an integrated, complementary account management strategy focused on phenomenal customer satisfaction. Within West the Assoc, Customer Engagement will be an advocate for their customers and work across the company to ensure that their customers receive the best experience. Essential Duties and Responsibilities Providing differentiating service for Strategic Accounts, owning our customers journey Aligning with Global counterparts to create one global customer experience Serving as SPOC for all customer relationship matters within the assigned accounts Identifying key customer stakeholders and develop strategies to build trusted advisor relationships with them Maintaining a regular interaction with assigned accounts to proactively identify potential issues and additional potential opportunities Champion for Customer Experience Improvement in close cooperation with Digital Customer Experience unit Sustaining a sense of urgency across the organization to solve customer issues Customer Satisfaction, as measured by NPS (Net Promoter Score) Handling daily customer interactions professionally and patiently by phone and email Working closely with Technical Customer Support and Sales Account Managers including participation in business reviews, customer specific projects, supply chain meetings etc Informing customers of interruptions to order schedule and review next best outcome together Assisting in providing reporting to customer: open order schedules, forecast, lead time reports, and sales history, following up on transport queries, Track and Trace Managing deviation agreements Assisting in resolving invoicing discrepancies with internal AR, supporting the Dunning process Process owner for Customer Dialogue whilst still maintaining common sense approach to simple tasks Performs other duties as assigned Education Bachelor’s degree or completed vocational training (apprenticeship) and respective professional experience, vocational training (apprenticeship) or appropriate professional experience can be substituted required Work Experience Knowledge or experience with ERP tools like SAP with Sales and Distribution required and Minimum 3 years Up to 3 years of experience in client services or customer service required and Prefer 2-3 years’ direct experience in customer interaction roles preferred Preferred Knowledge, Skills and Abilities Working knowledge of MS Office or the willingness to learn it quickly Ability to deliver great customer experience and to be invigorated by constant personal interaction Strong communication skills Strong people skills – approachable, good listener, empathetic Strong learning capacity Ability to work independently in global environment Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description Able to comply with the company’s safety and quality policies at all times Travel Requirements 5%: Up to 13 business days per year Physical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Requirements Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities Position operates in a professional office environment. May stand or sit for extended periods of time Read and interpret data, information and documents Must maintain the ability to work well with others in a variety of situations Must be able to multi-task, work under time constraints, problem solve, and prioritize Ability to make independent and sound judgments Observe and interpret situations, analyze and solve problems West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

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0 years

0 Lacs

india

On-site

Devops-Platform Engineer Location: Gachibowli Hyderabad, TG, IN Company: Goodyear Location: IN - Hyderabad Telangana Goodyear Talent Acquisition Representative: M Bhavya Sree Sponsorship Available: No Relocation Assistance Available: No Duties and Responsibilities: Architect, design, implement, and maintain cloud infrastructure supporting virtual tire development process. Leverage DevOps and ensure the reliability, security, scalability, and performance of cloud platforms and services.Manage distributed systems Manage python-based frameworks, tools, and support machine learning operations. Develop and optimize python-based pipelines and workflows for data ingestion, processing, transformation, and integration from various sources and formats. Establish and follow IT governance around citizen-developed solutions. Own the application acceptance process, communication, cost control and technical roadmaps. Perform troubleshooting and investigation activities as it relates to technology incidents/outages/bugs. Develop break-fix solutions to problems involving causes that are not obvious. Identify and respond to problems by diagnosing and correcting errors that do not have a known cause. Provide advice and implement secure technical solutions necessary to ensure confidentiality, integrity, and availability of systems. Write and maintain all documentation supporting primary area of responsibility. Investigate and report on latest information technologies, techniques and processes that could digitally enable business strategies. Increase breadth and depth of technical knowledge by expanding knowledge base. Requirements: Hands-on, solid experience with Distributed Systems, Kubernetes, AWS, Terraform, Ansible, Docker and Podman. Strong experience working with DevOps concepts and CI/CD pipelines (ideally GitHub toolset). Proficient in python programming and scripting, with solid knowledge of python libraries and frameworks. Understanding of complex authentication, networking, cyber security topics. Experience in working with data engineering related technologies and processes such as SQL, ETL, etc. Good understanding of general Linux system Experience with distributed messaging systems would be an advantage (Artemis, RabbitMQ, Kafka) Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, ethnicity, citizenship, or any other characteristic protected by law. Goodyear is one of the world’s largest tire companies. It employs about 68,000 people and manufactures its products in 53 facilities in 20 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate Job Segment: Developer, Recruiting, SQL, Database, Linux, Technology, Human Resources

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0.0 - 1.0 years

6 - 7 Lacs

hyderābād

On-site

About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. Your Role: Entry of all trade activity within the global business unit, meeting established timelines Ensure high accuracy standards are maintained for the entry of trade activity Distributing correspondence to investors including confirmations, settlement advices, contract notes, statements and market value statements Assist with other related duties as required Maintain solid working knowledge of multiple systems for the processing of trades Follow fund specific instructions/variables Various shifts will be implemented in the Global Operations Support team About You: Bachelors’ degree or equivalent experience. Any certifications a plus. 0-1 year of experience in a financial service office is an asset, although not a prerequisite Financial/trading/banking experience or knowledge of Hedge/Mutual Funds an advantage Excellent data and alphanumeric entry skills with a high level of attention to detail and accuracy Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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1.0 - 2.0 years

3 - 7 Lacs

hyderābād

Remote

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . If you're seeking a meaningful and dynamic career with a diverse and passionate team, we encourage you to explore opportunities with us! Key Responsibilities The Risk Analyst I, IT Risk Operations will work in a team environment to plan and execute dynamic cyber, privacy and third-party risk assessments and identify value-added recommendations to strengthen Company processes and controls. Work collaboratively with Business, IT and Cybersecurity teams to execute risk assessments covering technical, organizational, and privacy controls. Participate in planning activities to identify significant risks and design appropriate risk-based assessment procedures for processes, systems, infrastructure, and cloud environments based on regulations, business criticality and cyber threat landscape. Lead meetings involving various levels of management to effectively communicate assessment status and recommendations, manage relationships, and help build partnership. Prepare assessment documentation to ensure they are clear, concise, high quality, and include details to support the conclusion of effectiveness of the implemented controls. Prepare assessment summaries and clearly written, concise control attestations that effectively communicate any identified issues and their related value add corrective actions. Collaborate within the team or outside the team when working on broader or complex topics in understanding environment. Qualifications & Experience 1 to 2 years of prior Cybersecurity/ Risk management / IT audit and/or IT related experience (e.g., Business Analysis, Project Management, Operations, Privacy and Compliance). Familiarity of the NIST Cyber Risk Management Framework and NIST 800-53 controls library. Familiarity with various data privacy regulations around the world. Experience in assessing system pre/post implementations, cybersecurity, data privacy, digital transformation, and other emerging technologies. Experience with a GRC tool. Identifies key influencers and builds a network of internal/external relationships. Persuades and negotiate effectively with peers and customers on own work outcomes. Identifies opportunities to improve and grow, balancing performance feedback and career development. Applies a continuous improvement mindset in enhancing efficiency, quality and effectiveness or their work outputs. Displays understanding of performance metrics for driving the team's goals and questions the external environment and its' implication on the goals and strategies. Able to review multiple factors of data and can effectively organize information to compare and assess short and long-term implications. Can create a well-developed recommendation and sound actions. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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3.0 years

4 - 9 Lacs

hyderābād

On-site

Job Overview Provide experienced technical expertise to develop process methodology for department to meet internal and external clients’ needs. Plan and coordinate the development of integrated programming solutions serving the full spectrum of statistical programming needs. Provide technical expertise and leadership to the department. Provide internal consulting services, including specifications and user needs analysis for complex project or client requirements. Essential Functions Perform, plan and co-ordinate the following for complex studies: (i) the programming, testing, and documentation of statistical programs for use in creating statistical tables, figures, and listing summaries and (ii) the programming of analysis databases (derived datasets) and transfers of data for internal and external clients. May perform and plan the programming of database quality control checks. Program and plan the integration of databases from multiple studies or sources. Develop and co-ordinate programming documentation including plans and specifications, as appropriate, for complex studies. Provide advanced technical expertise in conjunction with internal and external clients, and independently bring project solutions to teams and department, for complex studies. Perform, plan and co-ordinate the development, implementation and validation of new process technologies, macros and applications. Fulfill project responsibilities at the level of statstical team lead for single complex studies or group of studies. Understand the Scope of Work, budget and quote assumptions, estimate the work completed, manage Out of Scope and resource forecasts for single studies. May manage project budget and resource requirements, and provide revenue forecasts for single studies. Provide training and guidance to lower level staff. Qualifications Master's Degree Computer science or related field and 3 years relevant experience Req Or Bachelor's Degree Computer science or related field and 4 years relevant experience Req Equivalent combination of education, training and experience in lieu of degree Req Knowledge of statistics, programming and/or clinical drug development process Advanced knowledge of computing applications such as Base SAS, SAS Graph and SAS Macro Language Good organizational, interpersonal, leadership and communication skills Ability to effectively manage multiple tasks and projects Excellent accuracy and attention to detail Ability to establish and maintain effective working relationships with coworkers, managers and clients IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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5.0 - 8.0 years

0 Lacs

hyderābād

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: DataBricks - Data Engineering. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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2.0 years

0 Lacs

hyderābād

On-site

About ExcelR: (https://www.excelr.com/) ExcelR is a leading edtech company founded by distinguished alumni of IIM and ISB, dedicated to transforming careers through world-class upskilling. Recognized twice with the Deloitte Fast 50 Award, ExcelR is one of India’s fastest-growing tech companies. With an employee size of 450+, we have a strong PAN India and USA presence. With a thriving community of 300,000+ learners, ExcelR delivers impactful learning experiences across the globe. We proudly collaborate with premier institutes like IIT Madras, IIT Jammu, IIT Roorkee, and BITS Pilani, offering cutting-edge programs. Role Overview: The Field Officer will be responsible for managing data systems, ensuring accurate reporting, and supporting program teams with insights for decision-making. The ideal candidate will have experience in NGO settings, strong analytical skills, and a passion for social impact. Key Responsibilities: Data Management & MIS ●Design and maintain project-specific MIS tools and dashboards ●Ensure timely and accurate data entry, validation, and storage ●Coordinate with teams for regular data collection and updates ●Manage digital platforms (Google Forms, Excel-based trackers) Reporting & Documentation ●Generate weekly, monthly, and quarterly reports for internal and donor use ●Create visual summaries (charts, graphs, dashboards) for program reviews ●Support donor reporting and impact documentation (case studies, success stories) ●Present findings to leadership for strategic decision-making ●Provide support on database management and ensure data quality Qualifications & Experience: Education: Bachelor’s/Master’s in Social Work, or related field Experience: 2–5 years in MIS/data roles, preferably in NGOs or CSR projects Technical Skills: Advanced Excel, Google Sheets, data tools Soft Skills: Strong communication, attention to detail, teamwork, problem-solving Language: Proficiency in English and local language Preferred Attributes: ●Experience in donor-funded projects or CSR partnerships ●Familiarity with monitoring & evaluation frameworks and impact measurement ●Ability to work in multicultural teams and rural settings ●Commitment to transparency, accountability, and ethical data practices Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Provident Fund Experience: field officer: 1 year (Required) Location: Hyderabad, Telangana (Required) Work Location: In person

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3.0 years

1 - 10 Lacs

hyderābād

On-site

JOB DESCRIPTION We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience typically gained through business rules programming experience in IBM ODM / JRULES (Decision Center / RES)or Any other Rules Engine Experience in Automation and modernization, such as CICD, Jules , Jenkins Experience in application development using Java or other program languages Experience to Agile development methodology Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Preferred qualifications, capabilities, and skills Exposure to cloud technologies Exposure to Testing Automation is a plus Exposure to LLM is a plus. ABOUT US

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0 years

0 Lacs

hyderābād

On-site

Hyderabad, India Development - Engineering - India / Mid Level / Onsite Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Software Engineer to Coupa: As a Software Engineer at Coupa, you’ll build scalable, intelligent solutions that power smarter spend decisions for global businesses. Your work directly contributes to our AI-driven platform, helping companies improve margins and efficiency. You’ll solve complex challenges, drive innovation, and see your code create measurable impact across a network of millions. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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0 years

5 - 8 Lacs

hyderābād

On-site

Summary To be responsible for one category in one country and support the implementation of Category Strategy and Annual Category Plan, deliver projects and initiatives, and execute Supplier Performance and Innovation; to support the Category leadership with the day-to-day activities of Category management. About the Role Major accountabilities: Support the development of the Category Strategy and the Annual Category Plan, as required by the Global Category Lead. Implement sourcing business plan for area of responsibility -Deploy actions within categories, support the development of Category targets, and deliver savings targets where appropriate -Support the aggregation of all Category level data across Divisions to inform the top-down target setting process. Support the collection of supplier, market, Category and internal business information at both the Category and sub-category levels. Assist the coordination of materials for supplier segmentation processes, as defined by the Novartis Supplier Performance and Innovation Framework and directed by the Global Category Lead. Supports the tracking and documentation of risk and issue management for the category. Facilitate contract management and execution (Cross-Divisional/Pharma spend <$12m NCH/SDZ/NVD/NIBR spend <$10 m). Understand applied practice, concepts and process in one or more procurement disciplines (e.g. category management,negotiation, contracts, systems and processes, project or information management). Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators: Effectiveness & Efficiency -Value Delivery (Financial) & Customer Delivery (service Provision) Minimum Requirements: Work Experience: Organization Scope; Scale and Complexity. Functional Breadth. Major Change. Collaborating across boundaries. Representing the organization. Operations Management and Execution. Skills: Internal And External Customer Needs Analysis & Satisfaction Studies. Negotiating. Root Cause Analysis And Problem-Solving. Vendor Management. Languages : English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards Division Operations Business Unit Universal Hierarchy Node Location India Site Hyderabad (Office) Company / Legal Entity IN10 (FCRS = IN010) Novartis Healthcare Private Limited Functional Area Procurement Job Type Full time Employment Type Regular Shift Work No Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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3.0 years

0 Lacs

telangana

On-site

Key Responsibilities: Maintain and update employee data in P&O systems (Workday and SAP,) ensuring accuracy and consistency. Monitor data quality and perform regular audits to identify and correct discrepancies. Support HR reporting by preparing datasets, simple dashboards, and ad hoc reports. Collaborate with business stakeholders to understand data requirements and ensure alignment across systems. Document data management processes, standards, and controls. Ensure compliance with internal data governance policies and external regulations (e.g., GDPR, HIPAA). Provide support for organizational structure changes, position management, and workforce transactions. Qualifications: Bachelor’s degree in Human Resources, Information Systems, Business Analytics, or a related field. 3+ years of experience in HR data management, HRIS, or data analytics. Proficiency in Excel and experience with HR systems such as Workday, SAP or similar platforms. Strong understanding of HR processes and data flows. Excellent attention to detail and problem-solving skills. Ability to manage multiple priorities and work collaboratively in a cross-functional environment. Preferred Skills: Experience with data visualization tools (e.g., Power BI). Knowledge of data privacy and compliance standards. Familiarity with SQL or other data querying languages. Experience in global HR environments and working with diverse data sets. Why Sandoz? Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! Join us! Commitment to Diversity & Inclusion: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

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5.0 years

2 - 5 Lacs

hyderābād

On-site

DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans BASIC QUALIFICATIONS Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel PREFERRED QUALIFICATIONS Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad - Virtual IND, UP, Uttar Pradesh - Virtual IND, KA, Bangalore - Virtual IND, TN, Chennai - Virtual IND, DL, Virtual IND, WB, Kolkata - Virtual IND, MH, Mumbai - Virtual IND, AP, Virtual IND, RJ, Jaipur - Virtual IND, PB, Chandigarh - Virtual Amazon Vendor Services Sales, Advertising, & Account Management

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0 years

9 - 10 Lacs

hyderābād

On-site

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Marketing Title. In this role, you will: Experience developing applications based on microservices architecture is highly desirable. Experience in Java programming language with experience in Spring/Springboot framework. Understanding of how to use Github, Jenkins, Ansible etc. Understanding of CI/CD concept. Capability to handle multi-tasks and work under pressure. Strong interpersonal and communication skills to communicate effectively and confidently. Must be able to work independently in ambiguous conditions and have intellectual curiosity. Supportive of working in a team with a global customer base, which occasionally results in meetings outside of normal working hours. Customer obsessed with a desire to solve problems and remove blockers. Experience in Java programming language with experience in Spring/Springboot framework. Understanding of how to use Github, Jenkins, Ansible etc. Understanding of CI/CD concept. Knowledge of Test automation tools JUnit, Selenium, Cucumber Capability to handle multi-tasks and work under pressure. Supportive of working in a team with a global customer base, which occasionally results in meetings outside of normal working hours. Requirements To be successful in this role, you should meet the following requirements : Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: Postgres DB, NIFI, KAFKA You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

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3.0 years

2 - 5 Lacs

hyderābād

On-site

Publishing Specialist The Publishing Specialist will manage English-language content (translated from Arabic source documents) editorial and publishing processes, including consolidating legislation and overseeing case law loading. This role ensures accuracy, consistency, and timely delivery of content to the platform. About the Role: Consolidate English-language legislation and amendments. Ensure completeness against Arabic documents. Check and validate consolidated content for completeness and accuracy. Check and validate translated content (Arabic to English) for completeness and accuracy. Oversee case law acquisition and loading processes and quality assurance for English jurisdictions. Coordinate with legal editors and project managers to ensure workflow alignment. Maintain editorial tracking tools and ensure content is signed off before publication. About You: 3+ years of experience in publishing, editorial production, or legal content management. Strong command of English and editorial standards. Basic Arabic Language knowledge is mandatory . Written Arabic comprehension an advantage Experience with legislative consolidation and legal content workflows. Familiarity with legal research technologies and platforms. Able to manage high volume and high complexity editorial work to tight deadline #LI-SS3 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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1.0 - 2.0 years

0 Lacs

mumbai metropolitan region

On-site

Job Description Prospect leads through relevant online and offline channels. Research prospective customers to identify the most effective outreach strategies. Qualify leads based on interest, potential, and relevance. Initiate cold calls, emails, and other outbound communications to engage leads. Manage and track leads throughout the sales pipeline. Organize and maintain lead data using CRM tools. Build and nurture relationships with potential corporate clients. Send compelling outreach emails and follow-ups to convert interest into meetings. Support business development initiatives with accurate lead insights and data. Strong written and verbal communication skills. Excellent convincing and interpersonal skills. Ability to work independently and as part of a team. Prior experience in lead generation, email outreach, or corporate sales is a plus. Proficiency in using email tools, CRM software, and social media platforms. Requirements graduate or 1-2 years of experience Benefits ü Health Insurance: Coverage including options for dependents. ü Paid Time off: Vacation days and holidays, allowing employees to take time off while still receiving pay. ü Parental Leave: Paid time off for new parents, including maternity, paternity, and adoption leave. ü Professional Development: Opportunities for training, workshops, conferences to support employees' career growth. ü Recognition and Incentives: Performance-based variable pay or recognition programs to reward employees for their contributions. ü Company Events and Celebrations: Company outings, team- building activities for bonding between team members ü Employee Recognition Programs: Awards, incentives, or bonuses for outstanding performance or tenure. ü Employee Referral Programs: Bonuses or incentives for referring qualified candidates who are hired by the company. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#009356;border-color:#009356;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">

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3.0 years

4 - 4 Lacs

hyderābād

On-site

DESCRIPTION NOC (Network Operations Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Within NOC’s umbrella, resides a fast-growing Last Mile support function – AMZL CO (Amazon Logistics Central Operations). AMZL CO is a team focused on driving higher quality at lower cost through standard work leveraging central management of the network. Central Operations (CO) supports daily planning and execution functions that impact Delivery Station (DS) operations across the AMZL and EDSP/XPT network. CO aims to bring efficiencies to processes through standardization, programmatic interventions and automations that improve planning, scheduling and routing efficiencies, reduce cost and free up time for station operators to focus on operational work. We cover the following functional areas with global parity: (i) Central Allocation - removes operator judgement on channel allocation by planning via O-TREAT (4 week to 1 week ahead) & 24 hour forecasting based D-1 capacity adjustments, (ii) Centralized Routing and Scheduling (CRS) – executes block scheduling (1 week ahead, D-1 block release) and route planning (D-day) of on-road capacity centrally, (iii) CO Systems Management (COSM) - performs station jurisdiction and sector configurations via JAS (Jurisdiction Authority Service), and handles sort & route planning configurations, (iv) Driver Support (CO DS) – aims to streamline the delivery process for DSPs and drivers by coordinating rescues through global tools - Rescue Planner (RP) & Mission Control (MC) and, (v) providing channel support for DSP, Flex and Hub DP along with account and payment management – WST entry validation, invoicing and weather incentives. CO team embarked on the journey of becoming operations execution partner of NA and EU COs in Jun’21 with an immediate objective of leveraging people cost benefits through targeted offshoring and in the long term, standardizing AMZL CO processes and technology in NA and EU and RoW (Rest of World) countries to establish worldwide parity, providing a platform for knowledge sharing and building a hybrid structure for local innovation and speed to market while optimizing gearing ratios and cost structures. We named the broader program MARCOPOLO. Marcopolo Vision: NOC’s vision is to build a global Center of Excellence by being the prime provider of Last Mile Central Operations (CO) execution services to NA, EU and RoW marketplaces in next 3 years. This org will - 1) provide 24x7 coverage to all geographies, 2) leverage centralization at scale to optimize HC through improved Operator Utilization by unlocking synergies across time zones, 3) ensure at par or better SLA and quality by closely monitoring audit performance, 4) enable operational parity and standardization across workstreams and geographies, 5) leverage in-house automation team to automate manual execution, 6) work closely with in-country program and operations teams to provide inputs on large scale process improvement programs including hands-off-the-wheel automations, 7) support global expansion and standardization, leverage learnings and best practices across geographies and 8) facilitate joint OP request submission exercises to product and tech teams by incorporating use cases across geographies. Purview of a Trans Ops Specialist A Trans Ops Specialist at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. We are open to hiring candidates to work out of Hyderabad and willing to come to office all 5 working days of the week Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by NOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. BASIC QUALIFICATIONS Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics PREFERRED QUALIFICATIONS Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

hyderābād

On-site

SUMMARY The Intern – Intake Engagement Operations, CoE manages after-hours Digital Forensics and Incident Response (DFIR) requests, ensuring timely responses and effective stakeholder coordination. The Intern oversees the Arete911 and Arete Contracts inboxes, facilitates scoping calls, and manages project intake and activation. The Intern collaborates with legal teams and DFIR leadership to escalate contract-related matters and supports ongoing data auditing and compliance efforts. This role is critical to maintaining operational continuity, data accuracy, and client trust during high-priority incidents outside regular business hours. ROLES & RESPONSIBILITIES Manages Arete911, responding within 6 minutes to all emails and phone calls from clients, carriers, and counsel to ensure rapid resolution during after-hours coverage (9:30 PM – 9:30 AM EDT) Manages scoping calls with clients, counsel, carriers, and the Tiger Team to define incident scope and enable timely response during 911 coverage Monitors Arete Contracts, responding within 30 minutes to all emails from clients, carriers, and counsel during after-hours coverage (9:30 PM – 9:30 AM EDT) Manages the preparation and facilitation of engagement contract delivery and receipt to ensure timely project initiation Manages the creation and activation of projects in Kantata to ensure correct tracking, reporting, and resource allocation Monitors auditing tasks to support Digital Forensics and Incident Response (DFIR) Tiger Teams and ensure process integrity May perform other duties as assigned by management SKILLS AND KNOWLEDGE Fluent in written and spoken English Ability to establish priorities, work independently, and achieve objectives with minimal supervision Strong organizational skills with exceptional attention to detail Ability to communicate accurately and efficiently through both written documents and verbal interactions across the organization Technical requirements: Proficiency in Microsoft Office, including Microsoft Teams Experience with Kantata project management software and/or Customer Relationship Management (CRM) systems preferred JOB REQUIREMENTS Bachelor’s Degree Project Management Professional or similar certification, preferred DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We’re proud to be an equal opportunity employer, and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete… You’ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We’re proud to be an equal opportunity employer- and celebrate our employees’ differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. About Us Arete Incident Response is an elite team of the world’s leading cybersecurity and digital forensics experts who combat today’s sophisticated cyberattacks. We work tirelessly to provide unparalleled capabilities and solutions throughout the entire cyber incident life cycle. These include incident response readiness assessments and penetration tests as well as post-incident response, remediation, containment, and eradication services. We work in close collaboration with industry leaders and government agencies along with leading cybersecurity technology platforms to deliver an innovative, intelligence-based approach to solving our client’s toughest challenges. If you want to work with the most talented and experienced people in the industry with the desire to be a cyber hunter and industry expert, we want you to be a part of our team.

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0.0 years

5 - 7 Lacs

hyderābād

On-site

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

2 - 4 Lacs

hyderābād

On-site

Job Summary As a TM-T&S Payments Specialist you will play a crucial role in managing and optimizing payment processes within our organization. With your expertise in MS Excel and online domain skills you will ensure efficient and accurate transaction handling. This hybrid role offers the opportunity to work in a dynamic environment contributing to the companys growth and societal impact. Responsibilities Manage and optimize payment processes to ensure efficiency and accuracy in transaction handling Collaborate with cross-functional teams to streamline payment operations and improve workflow Utilize MS Excel to analyze payment data and generate insightful reports for decision-making Implement best practices in online payment systems to enhance security and user experience Monitor payment trends and provide recommendations for process improvements Ensure compliance with industry standards and regulations in payment processing Develop and maintain documentation for payment procedures and protocols Provide technical support and guidance to team members on payment-related issues Coordinate with vendors and partners to resolve payment discrepancies and issues Conduct regular audits of payment systems to identify and rectify errors Lead initiatives to integrate new payment technologies and platforms Oversee the implementation of payment solutions that align with business objectives Foster a culture of continuous improvement within the payment operations team Qualifications Demonstrate proficiency in MS Excel for data analysis and reporting Exhibit strong knowledge of online payment systems and technologies Possess excellent problem-solving skills to address payment-related challenges Show ability to work collaboratively in a hybrid work model Have experience in managing payment processes in a dynamic environment Display strong communication skills for effective collaboration with stakeholders Maintain attention to detail in handling payment transactions. Certifications Required nas

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15.0 years

5 - 7 Lacs

hyderābād

On-site

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Google BigQuery Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the business environment. You will also engage in testing and troubleshooting to enhance application performance and user experience, while continuously seeking ways to improve processes and solutions. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Google BigQuery. - Strong understanding of data modeling and database design principles. - Experience with SQL and data manipulation techniques. - Familiarity with application development frameworks and methodologies. - Ability to troubleshoot and optimize application performance. Additional Information: - The candidate should have minimum 2 years of experience in Google BigQuery. - This position is based at our Hyderabad office. - A 15 years full time education is required. 15 years full time education

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3.0 - 5.0 years

0 Lacs

hyderābād

On-site

DESCRIPTION This is a fixed term contract role for 9 months. At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Key job responsibilities Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon’s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. BASIC QUALIFICATIONS Bachelor's degree in Human Resources or related field • 3-5 years’ relevant experience in the areas of HR Partnering • Strong HR acumen, including strong problem-solving skills, critical thinking and analysis • Experience working in a highly matrixed organization. • Ability to identify problems and drive appropriate solutions independently • Proven track record of successfully partnering with senior-level stakeholders PREFERRED QUALIFICATIONS Master's degree in Human Resources or related field • Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven • Proven ability to prioritize, meet deadlines and make the best use of available resources • Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations • Coaching and consulting skills; Ability to work with and influence multiple stakeholders • Experience developing and implementing country level or regional HR programs or initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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6.0 years

0 Lacs

thrissur, kerala, india

On-site

Location: On-site, Koratty Infopark, Thrissur Type: Full-time Experience : 6+ Years of experience Work : 5 days a week Responsibilities 1. Marketing Strategy & Planning: Define and execute the marketing roadmap aligned with organizational goals and sales targets. Position the company effectively in domestic and international markets. Identify new market opportunities, competitor movements, and emerging tech trends. 2. Sales Enablement & Collaboration: Partner with the sales team to align on GTM (Go-To-Market) strategies, ICP (Ideal Customer Profile), and messaging. Develop high-converting sales collateral, pitch decks, case studies, and client communications. Support account-based marketing (ABM) initiatives to nurture enterprise leads. 3. Demand Generation & Lead Nurturing: Lead integrated campaigns across digital, email, events, and performance marketing to generate qualified leads. Own and optimize the marketing funnel — from awareness to conversion. Leverage automation tools to manage and track campaign performance and lead nurturing . 4. Branding & Content Leadership: Build a consistent brand identity across all platforms and touchpoints. Oversee creation of engaging content — blogs, videos, whitepapers, and social media. Champion storytelling that connects emotionally with target audiences and differentiates the brand. 5. Digital Marketing & Analytics Oversee SEO/SEM, website performance, social media, and paid campaigns. Use analytics to track KPIs such as CAC, MQLs, conversion rates, and campaign ROI. Continuously improve campaign performance using insights and A/B testing. 6. Team & Budget Management: Build and lead a high-performing marketing team. Manage marketing budgets with a strong focus on cost-efficiency and measurable impact. Drive internal marketing to build a strong employer brand in alignment with HR. Requirements 6+ years of progressive experience in marketing within IT services or SaaS. Proven success in lead generation, sales alignment, and digital marketing. Strong experience with CRM and marketing automation tools (e.g., HubSpot, Salesforce, Zoho). Exceptional communication and stakeholder management skills. Creative mindset with data-driven decision-making ability. Understanding of agile marketing and modern tech stacks is a plus. A strategic brain with an execution mindset. The ability to connect cross-functional dots — sales, marketing, delivery. Passion for technology and innovation. Leadership presence and entrepreneurial thinking. How to Apply Interested candidates should apply here or send their CV with cover letter to: livin@webandcrafts.com About Us Webandcrafts is a global IT solutions provider headquartered in Thrissur. From our origins in website development, we've evolved into a comprehensive digital services company offering custom mobility solutions, web and mobile applications, e-commerce development, and strategic digital marketing services to clients worldwide. Our talented team of developers, designers, and digital marketers has a proven track record of helping industry leaders transform and enhance their digital presence.

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2.0 years

7 - 9 Lacs

hyderābād

On-site

DESCRIPTION Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology? We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows. Key job responsibilities Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). You persistently drive others to discover and resolve root cause when needed. About the team Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don’t want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon’s bottom-line. BASIC QUALIFICATIONS 2+ years of software development, or 2+ years of technical support experience Experience scripting in Python or Javascript Experience troubleshooting and debugging technical systems Experience with SQL databases (querying and analyzing) PREFERRED QUALIFICATIONS Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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