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Cognizant
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DAP what fix Consultant

DAP what fix Consultant

Cognizant

14 - 18 years

0 Lacs

hyderābād

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

research development drive customization integration analyze data effectiveness training report metrics efficiency compliance regulations communication resolve support learning collaboration certifications

Work Mode

On-site

Job Type

Part Time

Job Description

Job Summary

We are seeking a highly experienced DAP Consultant with 14 to 18 years of experience to join our team. The ideal candidate will have expertise in Whatfix and a background in Research and Development. This hybrid role requires a proactive individual who can work effectively in a day shift. The position does not require travel allowing for a balanced work-life integration.

Responsibilities

Lead the implementation of Whatfix solutions to enhance user experience and drive digital adoption.
Oversee the customization of digital adoption platforms to align with client needs and organizational goals.
Provide expert guidance on best practices for leveraging Whatfix to optimize user engagement.
Collaborate with cross-functional teams to ensure seamless integration of digital adoption tools within existing systems.
Analyze user feedback and data to continuously improve the effectiveness of digital adoption strategies.
Develop comprehensive training materials and conduct workshops to empower users with the necessary skills.
Monitor the performance of digital adoption initiatives and report on key metrics to stakeholders.
Innovate new approaches to enhance the efficiency and effectiveness of digital adoption processes.
Ensure compliance with industry standards and regulations in all digital adoption activities.
Facilitate communication between technical teams and end-users to resolve any issues promptly.
Support the research and development team by providing insights on digital adoption trends and technologies.
Drive the continuous improvement of digital adoption processes through regular assessments and feedback loops.
Foster a culture of innovation and continuous learning within the team.

Qualifications

Possess extensive experience in implementing and managing Whatfix solutions.
Demonstrate a strong understanding of digital adoption platforms and their impact on user engagement.
Exhibit excellent communication and collaboration skills to work effectively in a hybrid work model.
Show proficiency in analyzing data and user feedback to drive improvements.
Have a background in Research and Development enhancing the ability to innovate and adapt.
Display a commitment to staying updated with the latest trends in digital adoption technologies.
Bring a proactive approach to problem-solving and process optimization.

Certifications Required

Certified Digital Adoption Professional Whatfix Certified Specialist

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DAP what fix Consultant