Customs Expert

Job Summary

The role focuses on managing and optimizing customs operations across India and the surrounding region, including Bangladesh, Nepal, Sri Lanka, and Bhutan. The position involves ensuring compliance with local regulations, reducing operating costs, and maximizing benefits from customs regimes and foreign trade policies. The role requires expertise in both import and export procedures, including special customs regimes, SAP management, and interactions with local authorities. The candidate will be responsible for streamlining processes, managing escalated customs issues, and maintaining control over all related documentation and SOPs, with a continuous focus on improving efficiency and compliance.

What you will do

• Identify potential optimization regarding operating costs within your local/region and opportunities for reducing customs duty spend with the usage of applicable customs regimes

• Ensure end-to-end daily activities defined into Customs RACI and compliance with country rules and regulations

• Manage all escalated customs execution issues for customs area related to the daily operations

• Execution of continuous improvement for all processes associated with import /export and maintain control of all related and documented SOPs and working instructions (Soliciting and maintaining support data and documentation)

• Continuously monitor relevant Key Performance Indicators (KPIs) with partners in order to create visibility and to track their performance

• Identify opportunities to improve the quality of customs operations processes in spirit of compliance and efficiency

• Streamline customs operations processes where possible aligned with local businesses needs

• Communication with customs authorities to ensure compliance, answer queries and providing support to stakeholders engaged in cross-border activities.

• End to end compliance in relation to benefits/ schemes under Customs and Foreign Trade Policy of India (Brand Rate Duty Drawback, Preferential / Free Trade Agreements, Advance Authorization, EPCG, RoDTEP, etc.)

• Knowledge of Customs procedure at Bangladesh, Sri Lanka, Nepal and Bhutan.

• Experience in SAP environment and accounting of benefits accrued and realized on exports.

We believe you have

• Experience : 7 to 12 years in Customs profile

• Drive Special Regimes and Benefits (IPRs, Tooling, Drawback, RECOF, Temporary Import, AEO, etc.)

• Operational customs activities (import and export flow)

• Point of contact for local authorities

• Drive Operational interactions with brokers/ 3rd parties.

• Responsible for India, Bangladesh, Nepal, Sir Lanka, Bhutan (“Region”)

For Imports experienced as listed below:

• End to end regular import procedure – from the supplier to Customer – including FF and Customs, etc
• Re-import of the exported goods – Customs regulation, procedural steps at import of import and export
• Import of the goods on returnable basis under re-export bond - Customs regulation, procedural steps at import of import and export
• Import under FTA benefit – Legal framework, Procedure at Customs, Salient points for FTA
• IDPMS – Import data management system for supplier payment.
• Import under advance license – End to end life cycle.
• Import under EPCG license - End to end life cycle.
• Electronic Cash Ledger management at Customs
• AEO – availment of benefits at Customs, etc

For Exports experienced as listed below:

• Merchant export – End to end process – dos and don’ts.
• Third party export - End to end process – do’s and don’ts.
• Export under duty drawback, type of Draw back – DBK under AIR rule 6 and DBK under brand rate rule 7 – legal framework, procedure, applications, etc
• Export under duty advance license, type of advance license – ADOC and SION norms –
• Export incentives – RODTEP.
• EDPMS – export data management system for issue BRC against received remittance.
• Export under EPCG license.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

• A culture that pioneers a spirit of innovation where our industry experts drive visible results

• An equal opportunity employment experience that values diversity and inclusion

• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

Ephraim Kwa

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Ephraim Kwa