Customs Agent

Job Title: Customs House Agent (CHA)

Department: Logistics / Freight Forwarding / Import-Export

Location: [Specify Location]

Reports to: Logistics Manager / Operations Head

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Job Purpose:

To handle all customs-related formalities for the import and export of goods, ensuring compliance with government regulations and timely clearance of shipments.

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Key Responsibilities:

1. Customs Clearance:

• File Bill of Entry (BOE), Shipping Bills, and other customs documents.

• Coordinate with customs officials for inspections, assessments, and release of shipments.

• Ensure timely clearance of goods from air, sea, and land ports.

2. Documentation Handling:

• Prepare and verify documents like invoices, packing lists, certificates of origin, etc.

• Maintain updated records as per customs regulations and internal policies.

3. Liaison:

• Interact with clients, freight forwarders, customs officials, and port authorities.

• Resolve queries related to classification, valuation, and duty structure.

4. Compliance:

• Stay updated on customs laws, duty structures, EXIM policies, and notifications.

• Ensure proper adherence to DGFT, GST, and customs regulations.

5. Licensing & Permits:

• Assist in obtaining or renewing import/export licenses, EPCG, MEIS, and other schemes.

6. Cost & Time Optimization:

• Monitor demurrage, detention, and port charges to avoid additional costs.

• Advise clients on best practices to minimize delays.

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Requirements:

• Qualification: Graduate in any stream (Commerce preferred). CHA License mandatory.

• Experience: 2–5 years in customs clearance/logistics.

• Skills:

• Good knowledge of ICEGATE, EDI systems.

• Strong communication and negotiation skills.

• Proficiency in MS Office & documentation tools.

• Detail-oriented and well-organized.

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Preferred Certifications:

• Licensed CHA under Indian Customs Act.

• Familiarity with SAP, ERP systems is a plus.