Customer Support Specialist

You will be joining a unique BPO company, TaskUs, that excels in utilizing technology and data to deliver exceptional services to clients. Specializing in Digital CX, Trust & Safety, AI Services, Risk + Response, and Consulting, our mission is to safeguard the interests of our partners by collaborating with the most innovative brands in the world. Our commitment to long-term success is underpinned by a culture of innovation and technology, driven by a team of highly skilled individuals. As a Customer Support Specialist based in Indore, you will be responsible for addressing inquiries, providing technical assistance, and ensuring a high level of customer satisfaction. Your daily tasks will involve promptly responding to customer queries, resolving issues efficiently, and maintaining accurate records of interactions. Effective communication and adept problem-solving skills are crucial for excelling in this role. To thrive in this position, you should possess the following qualifications: - Proficiency in Customer Support, Customer Satisfaction, and Technical Support - Strong Interpersonal Skills to engage with clients effectively - Analytical Skills to troubleshoot problems and find solutions - Excellent written and verbal communication abilities - Capability to work both independently and collaboratively within a team - Previous experience in customer service or a related field would be advantageous - A Bachelor's degree - At least 1 year of customer support experience - Good English communication skills If you are passionate about providing top-notch customer support, possess the necessary technical skills, and enjoy working in a dynamic team environment, we invite you to consider joining TaskUs as a Customer Support Specialist in Indore.,