Customer Support Specialist

As a Customer Support Specialist at Cosmic Insights, you will play a crucial role in providing support to users of our Vedic astrology platform. Your primary responsibility will be to interact with customers, address their inquiries, offer technical assistance, and ensure their overall satisfaction with our services. To excel in this role, you should possess strong customer support and technical skills, along with the ability to communicate effectively with users. Your keen understanding of customer needs will enable you to provide timely and effective solutions to their issues. Additionally, your analytical capabilities will be essential in identifying and resolving any technical challenges that may arise. Our ideal candidate is a proactive and independent individual who thrives in a fast-paced environment. A Bachelor's degree in a relevant field is required for this position. While prior knowledge of Vedic astrology and related tools is not mandatory, it would be considered a valuable asset. If you are passionate about helping customers, possess excellent communication skills, and are eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity to be part of the Cosmic Insights family.,