Customer Support Specialist

Role Des</strong>criptionThis is a full-time on-site role for a Customer Support Specialist located in Jaipur. The Customer Support Specialist will be responsible for providing excellent customer support, handling customer queries, ensuring customer satisfaction, and resolving technical issues. Daily tasks include responding to customer inquiries via phone, email or chat, troubleshooting technical problems, escalating complex issues to the appropriate team, and maintaining accurate records of customer interactions. The role also involves collaborating with other departments to ensure prompt resolution of issues and overall customer satisfaction.QualificationsCustomer Support and Customer Satisfaction skillsStrong Interpersonal SkillsTechnical Support skillsAnalytical SkillsExcellent communication and problem-solving skillsAbility to work collaboratively in a team environmentPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferred