Customer Care Executive - Fresher

Job Description

Role Description This is a full-time on-site role for a Customer Care Executive at Growing Stars Consulting India, based in Gurugram. The Customer Care Executive will be responsible for handling customer support inquiries, ensuring customer satisfaction, and providing excellent customer service. Day-to-day tasks include answering customer queries, resolving issues, maintaining customer records, and collaborating with the sales team to enhance the customer experience. Qualifications Customer Support, Customer Satisfaction, and Customer Service skills Strong Communication skills Basic understanding of Sales processes Excellent interpersonal and problem-solving abilities Ability to work effectively in a team-oriented environment Proficiency in using customer service software and tools is a plus Bachelor's degree in any field or equivalent experience preferred Show more Show less