Customer Support Specialis

1 - 5 years

4 - 15 Lacs

Posted:2 days ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service.

Responsibilities

  • Provide support and assistance to customers using.
  • Troubleshoot and resolve customer issues in a timely and efficient manner.
  • Communicate clearly and professionally with customers via phone, email, and chat.
  • Maintain detailed records of customer interactions and solutions provided.
  • Collaborate with the technical team to escalate and resolve complex issues.

Qualifications

  • Minimum 1 year of experience in customer support.
  • Good verbal and written communication skills.
  • Ability to remain calm and patient while dealing with challenging customers.
  • Basic understanding of accounting principles is a plus.

Key Skills :

  • Customer Care
  • Customer Relationship
  • Customer Service
  • Resolve Issues
  • Customer Interaction
  • Solving Queries

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Mantras2success Consultants logo
Mantras2success Consultants

Consulting

Success City

RecommendedJobs for You

gurgaon, haryana, india