16 Resolve Issues Jobs

The Sales Associate position at our company in Rajkot is a full-time on-site role that requires interacting with customers on a daily basis. Your main responsibilities will include guiding customers through the purchasing process, ensuring excellent customer service, meeting sales targets, managing customer inquiries, maintaining product knowledge, and keeping the store well-organized. To excel in this role, you should possess strong sales and customer service skills, excellent communication and interpersonal abilities, and proficiency in using sales systems and databases. You should also be capable of managing customer inquiries effectively, resolving issues, and have experience in inventory management and maintaining store organization. Additionally, you should demonstrate strong problem-solving and critical thinking skills, the ability to work both independently and as part of a team, and ideally have previous experience in retail or sales. A Bachelor's degree in Business, Marketing, or a related field would be considered a plus for this position.,

Walk-In Interview Details Dates: Monday to Saturday Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Walk-in Interview. Mon-Sat. Time: 9:30 AM-3 PM. Venue: https://maps.app.goo.gl/ENryWG8EVRpz11pB9 About the Role Position: International Non Voice / Voice Customer Support / Sales Mode: Work from Office Shift: Night Rotational Shift Salary: Up to Rs. 4.8 LPA Key Requirements & Responsibilities Minimum Education: 12th pass Key Skills: Excellent communication, adaptability, and basic computer skills Handle inquiries and resolve issues from international clients via phone, email, and chat Maintain professional and empathetic communication across different time zones and cultural contexts Provide accurate product, service & policy information Use CRM tools effectively Fluent English communication (Chat) is essential About [24]7.ai A leader in CX for over 24 years Known for delivering hyper-personalized experiences and fostering a supportive global workforce Employs a 15,000+ strong global workforce across 18 locations and 11 countries [24]7.ai India has been GPTW Certified 6 years in a row Important Notes This is a walk-in interview only (no online option) Please carry your updated resume and a valid ID proof Reference: [Recruiter's Name, Code & Phone number] Contact Recruiters for More Information Asha M @ 8660810077 Wajiha @ 8147753260 Prince @ 8147672961 Mary @ 8147672558 Aftar @ 9891917203 Sagar J @ 9743832343 Nikhil @ 8147672559

As an IT- Sr Systems Engineer at Cadence, you will play a crucial role in ensuring the availability, reliability, scalability, and manageability of the data storage environment. With a minimum of 4-8 years of relevant experience, your primary responsibilities will include providing Level 2/3 technical system expertise, overseeing the resolution of outages, service level issues, and user/customer support needs in collaboration with Operations Support. Your duties will also involve creating and maintaining documentation related to infrastructure systems, design, configuration, support, and processes. You will be expected to diagnose and address complex configuration and bottleneck issues within a sophisticated application and systems infrastructure, as well as assist with backup & recovery procedures. Your active participation in change control activities to stay informed about scheduled work is crucial for the smooth functioning of the systems. Ideally, you should possess a good working knowledge of Foreman, Elk, and Grafana. As a member of the Core automation team, you will be tasked with automating operations to manage Unix infrastructure on a global scale. Your role will also involve working on automation projects and contributing to global rollouts. Join us at Cadence, where we are dedicated to making a meaningful impact on the world of technology. Let's work together to solve challenges that others cannot.,

About B S R & Co. LLP B S R & Co. LLP is a member of the B S R & Affiliates network of firms registered with the Institute of Chartered Accountants of India. B S R & Co LLP has its presence in 14 cities in India with over 120 partners and an employee strength of over 5,000 professionals. The firm is engaged in audit, other assurance and taxation services. The firm has a client base spanning Indian businesses, multinationals, and listed companies in India across industry sectors. The endeavor is to continuously keep raising the bar in terms of audit quality, experience for our people, and adoption of better technology. Responsibilities: - Diagnose and Resolve Issues: Identify and fix software application problems to ensure optimal performance. - User Support: Assist users in understanding and effectively using Internal software applications. - System Monitoring: Continuously monitor systems to detect and address potential issues proactively. - Collaboration: Work closely with IT professionals and Global support Team to solve technical problems. - Documentation: Maintain records of software bugs and the steps taken to resolve them. - Training: Provide training and guidance to end-users on software usage. Qualifications: - Bachelor or higher degree in one of these fields: BE/BTECH/MCA/BCA - Desktop professional (preferred) Equal employment opportunity information,

We are inviting applications from experienced candidates for the post of Purchase Manager, preferably from an engineering services background. The successful candidate will be responsible for strategic procurement activities across multiple categories, sourcing equipment, goods, and services, and managing vendor relationships. This role also encompasses overseeing the dispatch of goods to customers both in India and abroad, requiring strong leadership, negotiation skills, and a deep understanding of procurement operations. Roles and Responsibilities: Lead the Procurement department in handling day-to-day operations. Streamline Procurement activities and foster a positive working environment where employees feel valued, respected, and empowered. Develop, implement, and continuously improve processes, policies, and procedures that align with business objectives. Craft negotiation strategies and close deals with optimal terms to ensure cost-effectiveness and favorable agreements. Forecast price and market trends to identify changes in buyer-supplier power dynamics. Demonstrate strong familiarity with sourcing and vendor management best practices. Mentor and guide the support departments within the organization. Possess comprehensive knowledge on finalizing freight for export shipments. Oversee the dispatching of goods to customers in India and abroad . Education and Experience: Engineering (B.E / B.Tech) and any Management degree or equivalent discipline (preferably full-time from a renowned management institute). Desired Skills and Abilities: Exceptional team player with the highest standards of integrity, accountability, and a commitment to continuous improvement. Highly organized, self-starter with the ability to manage multiple tasks efficiently. Strong interpersonal and communication skills both verbal and written. Ability to analyze problems, resolve issues, and multi-task effectively in a dynamic environment. Proven ability to influence all departments, management, and employees . Comprehensive knowledge of Export and Import rules and regulations and the ability to interpret, apply, and articulate this knowledge in support of business activities. Proficiency in MS Office suite (Word, Excel, PowerPoint). Knowledge of LC (Letter of Credit) from banks and its negotiators . Experience in liaisoning with Government Authorities for CT-1 Bond . Knowledge of Bill of Lading .

Role & responsibilities Monitor Production Schedules: Ensure production targets are met on time and address any deviations or delays. 2. Supervise and Coordinate Production: Oversee daily operations of the production line, ensuring smooth workflow and efficient production. 3. Maintain Quality and Safety Standards: Implement and enforce quality control measures, ensuring products meet specifications and that safety protocols are followed. 4. Identify and Resolve Issues: Troubleshoot production problems, identify root causes, and implement corrective actions. 5. Implement Process Improvements: Identify opportunities to optimize production processes, improve efficiency, and reduce costs. 6. Communicate Effectively: Collaborate with other departments, including supply chain and quality control, to ensure smooth operations. 7. Manage Production People: Assign tasks, provide training, and monitor employee performance to ensure adherence to company standards. 8 . Knowledge of OEE, Problem solving tools, TQM, IATF 16949 9. Knowledge of Soldering & Gluing, Robots will be added an advantage.

Key Responsibilities: Supervise daily floor operations and workforce Ensure production targets are met with quality standards Coordinate with maintenance and quality teams Maintain discipline, hygiene & safety on floor. Prepare daily reports.

Key Duties: Identify business process improvement opportunities. Productively working with and influencing the business area. Participate in future SAP Discover, Build, Test and Deploy activities. Identify and define business requirements with outcome criteria and metrics. Map business processes. Identify and resolve issues. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to project team and implementation consultants. Maintain training documentation. Train users on proper usage of the SAP system. Ability and willingness to travel within the United States and internationally to support future SAP deployments. Travel Requirement: This position is based in our Technology Centre located in downtown Ahmedabad and will require an initial on-site visit (at our manufacturing and office complex in Sanand) of at least 2 weeks as well as a potential trip to Ohio, USA for 4-6 weeks to learn the company's global SAP configuration. There is also an expectation that potential 2-week trips will be made for training/localization purposes to our international locations and additional 2-week trips at go-live for on-site support and hyper care. Periodic trips of one or two weeks to San and will be needed depending on the project needs. Qualifications: Requires a Bachelors degree in the field of business administration, computer science, finance, information systems, or similar field, or equivalent experience. A minimum of 35 years experience as a Business Analyst preferred. Experience with supporting and enhancing SAP S/4HANA preferred. Experience with FICO strongly preferred. Broad IT domain experience, preferably in three or more of the following areas Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support. Familiarity with business structure and operations outside of IT. Must have above average ability to communicate both in writing and orally. Must be self-motivated to work independently. Must be able to drive collaboration among different personalities and departments. Experience in converting business requirements and functional requirements to use cases and user stories with acceptance criteria. Demonstrated ability to engage both developers and business partners to achieve target outcomes Must be willing to work unusual hours when required. Must be dependable and punctual. Willingness to travel domestically and internationally on occasion.

You should have hands-on experience with Tally ERP to perform various accounting tasks efficiently. This includes handling GST Return filings, calculating TDS, generating invoices, preparing account statements, and processing credit and debit notes. Additionally, you will be responsible for entering journal vouchers, checking GRN details such as HSN Code, MSME information, and GST particulars. Your role will involve investigating and resolving any issues related to customer accounts, tracking sales orders, and performing bank reconciliation tasks. It is essential to have a good understanding of GST data preparation, TDS calculation, general accounting entries, and experience in accounting for at least 1 year. This is a full-time position with a day shift schedule. The work location is in person, and transportation facility is available from Makarpura. If you possess a Bachelor's degree and have the required experience and knowledge in accounting, you are encouraged to apply. The expected start date for this role is 12/08/2024.,

You should have hands-on experience with Tally ERP and be proficient in various accounting tasks including GST return filing, TDS calculation, generating invoices and account statements, processing credit and debit notes, entering journal vouchers, and checking GRN details such as HSN Code, MSME details, and GST information. You will be responsible for investigating and resolving issues related to customer accounts, tracking sales orders, and performing bank reconciliation. The ideal candidate should have knowledge of GST data preparation, TDS calculation, bank reconciliation, and general accounting entries. A Bachelor's degree is preferred, and at least 1 year of experience in accounting is also desired. This is a full-time position with day shifts. The work location is in person, and transportation facilities are available from Makarpura. The expected start date for this role is 12/08/2024.,

Role & responsibilities Handle customer queries via phone, email, or chat. Provide prompt and accurate support to ensure customer satisfaction. Resolve issues related to product, service, billing, or technical problems. Escalate unresolved or complex queries to the relevant department. Manage escalations in a professional and timely manner. Maintain records of customer interactions and update CRM systems. Follow escalation matrix and ensure closure within defined SLAs. Coordinate with internal teams for resolution of customer complaints. Identify and report recurring issues to improve service quality. Ensure compliance with process guidelines and quality standards. Meet daily/weekly performance metrics (e.g., CSAT, TAT, AHT). Handle difficult customers with patience and empathy. Participate in team meetings, training, and process updates. Suggest improvements to enhance customer experience.

Role & responsibilities Handle customer queries via phone, email, or chat. Provide prompt and accurate support to ensure customer satisfaction. Resolve issues related to product, service, billing, or technical problems. Escalate unresolved or complex queries to the relevant department. Manage escalations in a professional and timely manner. Maintain records of customer interactions and update CRM systems. Follow escalation matrix and ensure closure within defined SLAs. Coordinate with internal teams for resolution of customer complaints. Identify and report recurring issues to improve service quality. Ensure compliance with process guidelines and quality standards. Meet daily/weekly performance metrics (e.g., CSAT, TAT, AHT). Handle difficult customers with patience and empathy. Participate in team meetings, training, and process updates. Suggest improvements to enhance customer experience.

Roles & Responsibilities: Onboarding Organized QSRs, Restaurants, Hotels, Cafes, Cloud/Dark kitchens onto SmartQ Visit Kitchens audit, understand capacity, strength of partners Maintaining a database with compliance execution of agreements Cultivating and nurturing valuable relationship with vendors Resolve any payment related/other issues with partners Channelizing client requirements to well performing partners Allocation of suitable partners to client requirements Communicate new client proposals to partners effectively with negotiation on quotes Qualifications: People oriented and good team players Sound knowledge and experience of working with food partners Results Oriented, be accountable and hold accountable Proven experience in managing in a similar environment Excellent process and product knowledge Self-motivated, agile and ability to adapt to a changing environment Overall 3+ years experience with a minimum 2 years in a similar role Graduate/Diploma in Vendor Management/BHM discipline

Roles & Responsibilities: Onboarding Organized QSRs, Restaurants, Hotels, Cafes, Cloud/Dark kitchens onto SmartQ Visit Kitchens audit, understand capacity, strength of partners Maintaining a database with compliance execution of agreements Cultivating and nurturing valuable relationship with vendors Resolve any payment related/other issues with partners Channelizing client requirements to well performing partners Allocation of suitable partners to client requirements Communicate new client proposals to partners effectively with negotiation on quotes Qualifications: People oriented and good team players Sound knowledge and experience of working with food partners Results Oriented, be accountable and hold accountable Proven experience in managing in a similar environment Excellent process and product knowledge Self-motivated, agile and ability to adapt to a changing environment Overall 3+ years experience with a minimum 2 years in a similar role Graduate/Diploma in Vendor Management/BHM discipline

Join [24]7.ai, a leader in CX for over 24 years, known for delivering hyper-personalized experiences and fostering a supportive global workforce. [24]7.ai employs a 15,000 + strong global workforce across 18 locations and 11 countries. [24]7.ai India has been GPTW Certified 6 years in a row. Important Notes: This is a walk-in interview only (no online option). Please carry your updated resume and a valid ID proof Here are the key details for your walk-in interview: Dates: Monday to Friday Time: 9:30 AM to 3:00 PM Venue: Prestige Tech Platina, 2, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka 560087 Google Maps Link: Click here About the Role: Position: International Voice Customer Support Mode: Work from Office Shift: Night Rotational Shift Key Requirements & Responsibilities: Minimum Education: 12th pass. Key Skills: Excellent communication, adaptability, and basic computer skills. Handle inquiries and resolve issues from international clients via phone, email, and chat. Maintain professional and empathetic communication across different time zones and cultural contexts. Provide accurate product, service & policy information. Use CRM tools effectively. Fluent English communication (Voice/Chat) is essential.

Consulting IT Admins on Deployment, Management & Security for Apple Devices - Mac, iPhone & iPad. Delivering Effective Proof of Concept (PoC). Resolve issues & provide ongoing support to customers in above mentioned areas. Required Candidate profile Consulting IT Admins on Deployment, Management & Security for Apple Devices - Mac, iPhone & iPad. Effective Proof of Concept (PoC). Resolve issues & provide support to customers in mentioned areas.