42 Resolve Issues Jobs

Job Description: As a Customer Support Specialist for D2C/eCommerce brands, you will have the opportunity to utilize your 3 years of experience in customer support to handle customer queries efficiently. Your role will involve resolving issues related to orders, delivery, returns, and refunds within the specified SLAs. You should possess clear communication skills in English and Hindi, with knowledge of regional languages being an added advantage. Your empathetic problem-solving approach will be crucial in ensuring customer satisfaction. Key Responsibilities: - Handle customer queries across email, chat, and calls - Resolve issues related to orders, delivery, returns, and refunds within SLAs...

Ghrs Training is looking for a Customer Support Representative to join our dynamic team. If you have a passion for helping customers and experience in an international voice environment, we encourage you to apply! Key Responsibilities: Provide excellent customer support to international clients through an International Voice Process . Handle inquiries, resolve issues, and provide information efficiently and professionally. Maintain a high level of customer satisfaction by delivering clear, concise, and empathetic communication. Document all customer interactions accurately and in a timely manner. About You: You have a minimum of 6 months of experience in International Customer Support . You ...

We seek a Customer Support Specialist with at least 1 year of experience and a functional understanding of Tally or other ERP. The ideal candidate will be soft-spoken, patient, and skilled in delivering exceptional customer service. Responsibilities : Provide support and assistance to customers using. Troubleshoot and resolve customer issues in a timely and efficient manner. Communicate clearly and professionally with customers via phone, email, and chat. Maintain detailed records of customer interactions and solutions provided. Collaborate with the technical team to escalate and resolve complex issues. Qualifications : Minimum 1 year of experience in customer support. Good verbal and writte...

As a Customer Service Representative at our company, you will be responsible for handling customer queries promptly and effectively. Your key responsibilities will include: - Responding promptly to customer inquiries via phone, email, chat, or other communication channels. - Providing accurate information, troubleshooting problems, and resolving complaints effectively. - Documenting customer interactions, feedback, and resolutions in CRM or support systems. - Explaining product/service features, usage, policies, and procedures to customers. - Forwarding unresolved or critical cases to higher-level support or relevant departments. - Adhering to response time, resolution time, and quality stan...

RESPONSIBILITIES Liaise with investigator sites to notify of alert values, critical values, data clarifications and data revision requests. Act as primary contact for clinical investigator sites. Resolve issues for study coordinators concerning any aspect of the laboratory services in a timely manner. Facilitate the flow of information between investigator site and Project Management. Liaise with support services in order to facilitate the laboratory sampling process. Ensure that Project Management is made aware of any information that may influence the smooth running of a particular project. Retrieve voicemail messages concerning supply orders, test or document requests, call backs etc. in ...

Job Description: You should have at least 2 years of experience and possess good communication skills. It is important to maintain positive relationships with both existing and new customers. Your role will involve resolving customer issues effectively and utilizing your convincing skills to address customer concerns. Qualifications Required: - Minimum of 2 years of experience in a similar role - Strong communication skills - Ability to maintain relationships with customers - Problem-solving skills - Persuasive abilities,

The Systems Engineer's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software, hardware, and associated operating systems. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments. In addition, the Systems Engineer is also require to handle the helpdesk tickets and serve as second tier technical support for Help Desk. Responsibilities The duties listed below are in...

Role Overview: As a technical support engineer, your main responsibility will be to provide enterprise-level support to customers. You are expected to research, diagnose, troubleshoot, and resolve issues to ensure customer satisfaction. Your role will involve installing, configuring, monitoring, and maintaining computer applications and networks. Additionally, you will be required to prioritize and manage workflow, resolve network-related issues, and design computer systems to meet organizational requirements. Key Responsibilities: - Install, configure, monitor & maintain computer applications & networks - Configure operating systems - Prioritize and manage workflow, resolving network-relate...

Hi Job Seekers, Join Our Team: Work-From-Home Customer Service (Permanent Opportunity) - Multinational BPO CTC: Upto 3 LPA Working Days: 6 days a week Shifts: Rotational shifts (Candidates should be comfortable working night shifts) Note : Interested candidates can connect over call (9555410234) Pragya Key Responsibilities: Customer Interaction: Handle inbound calls, emails, and chat requests from customers. Issue Resolution: Assist customers in resolving queries related to products, services, billing, and more. Product Expertise: Provide accurate information about the companys offerings to ensure a great customer experience. Record Keeping: Maintain accurate records of customer interactions...

Position: Automation Engineer Location: Alwar, Rajasthan Roles and Responsibility: The candidate will be responsible to ensure the data from all the machines and tools is captured in the application server. Collaborate with the implementation/ PLM team and support. Diagnose and resolve issues in automation systems with respect communication protocols. Understand the specific protocols to be used to fetch particular data. Ensure the solutions from 5th Gen is connecting to all machines. Expertise in understanding the source of data getting collected. Specific machine or tool etc. Flexibility to work in shifts. Mandatory Skills: Kepware Middleware Software and Knowledge in automation language -...

You should have 2-3 years of experience in IT support. The job is located in Pithampur. Your responsibilities include responding to user inquiries related to software and hardware issues, setting up equipment for employee use with proper installation of cables, operating systems, and software. You will conduct computer diagnostics, develop training materials, and train users on hardware and software usage. It will be your responsibility to oversee the daily performance of computer systems, perform regular software and hardware updates, and maintain records of data communication transactions. You should refer major hardware and software problems to vendors or technicians for service. In terms...

Telugu, Tamil and Malayalam any one language speaking is compulsory. Making Calls – Contact customers via phone (outbound) or attend incoming calls. Customer Interaction – Understand customer needs, provide information, and handle queries. Perks and benefits Good Salary + PF + ESI + Incentives per lead

You have 2-5 years of experience in the manufacturing industry. Your main responsibilities will include preparing and managing export documents such as invoices, packing lists, bills of lading, certificates of origin, and bank documents. It is crucial to ensure compliance with trade laws while coordinating shipments and liaising with sales and logistics departments. Your role will involve monitoring schedules, maintaining records, and resolving any issues that may arise. Please note that D&H Scheron follows a merit-based employee selection practice through either private recruitment processes or with third-party agencies under contract. We do not charge any fees or security deposits from job...

Job description Develop and maintain Node js applications Write clean, maintainable, and efficient code Collaborate with cross-functional teams to identify and prioritize system requirements Debug and troubleshoot code and resolve any issues that arise Implement security measures to protect against cyber threats Create and maintain documentation for the application and its architecture Strong knowledge of JavaScript and the Node js platform Excellent problem-solving and analytical skills Strong communication and interpersonal skills

We are seeking a skilled Electrician to be responsible for installing, maintaining, and repairing electrical systems and equipment. The ideal candidate will have strong technical skills and a commitment to safety, ensuring all work is performed in compliance with codes and regulations. Roles and Responsibilities Install, maintain, and repair electrical wiring, systems, and fixtures. Inspect and troubleshoot electrical components to identify and resolve issues. Read and interpret blueprints and technical diagrams. Adhere to all safety codes and regulations to ensure a safe working environment. Perform routine maintenance on electrical systems to ensure efficiency and longevity. Provide techni...

We are seeking a skilled Electrician to be responsible for installing, maintaining, and repairing electrical systems and equipment. The ideal candidate will have strong technical skills and a commitment to safety, ensuring all work is performed in compliance with codes and regulations. Roles and Responsibilities Install, maintain, and repair electrical wiring, systems, and fixtures. Inspect and troubleshoot electrical components to identify and resolve issues. Read and interpret blueprints and technical diagrams. Adhere to all safety codes and regulations to ensure a safe working environment. Perform routine maintenance on electrical systems to ensure efficiency and longevity. Provide techni...

We are seeking a proactive Customer Support Representative with experience in TATA Term and Non-Term Insurance sales . The ideal candidate will be responsible for handling customer inquiries, resolving issues with empathy and professionalism, and driving sales by providing comprehensive information about insurance products. Roles and Responsibilities Handle customer inquiries and service requests related to TATA Term and Non-Term Insurance products. Educate potential and existing clients on the features and benefits of various insurance policies. Resolve issues with accuracy, empathy, and professionalism, ensuring high levels of customer satisfaction. Drive sales by identifying customer need...

We are seeking a proactive Telesales Representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented. Roles and Responsibilities Serve as the primary point of contact for customer inquiries and service requests via phone. Resolve issues with accuracy, empathy, and professionalism. Maintain thorough documentation of all interactions in line with bank protocols. Collaborate with team members to continuously improve service quality. Skills Required Graduation in any stream is ...

We are seeking a proactive Telesales Representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented. Roles and Responsibilities Serve as the primary point of contact for customer inquiries and service requests via phone. Resolve issues with accuracy, empathy, and professionalism. Maintain thorough documentation of all interactions in line with bank protocols. Collaborate with team members to continuously improve service quality. Skills Required Graduation in any stream is ...

We are seeking a proactive Telesales Representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented. Roles and Responsibilities Serve as the primary point of contact for customer inquiries and service requests via phone. Resolve issues with accuracy, empathy, and professionalism. Maintain thorough documentation of all interactions in line with bank protocols. Collaborate with team members to continuously improve service quality. Skills Required Graduation in any stream is ...

We are seeking a proactive Telesales Representative to serve as the first point of contact for customer inquiries and service requests. This role is ideal for a highly communicative individual who can resolve issues with professionalism and a customer-centric mindset, ensuring all interactions are meticulously documented. Roles and Responsibilities Serve as the primary point of contact for customer inquiries and service requests via phone. Resolve issues with accuracy, empathy, and professionalism. Maintain thorough documentation of all interactions in line with bank protocols. Collaborate with team members to continuously improve service quality. Skills Required Graduation in any stream is ...

We are seeking a Customer Service Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interaction...

We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...

We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...

We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities Handle inbound and outbound calls, emails, and other forms of communication from customers. Respond to customer inquiries and resolve issues promptly, efficiently, and professionally. Provide accurate information about products, services, and company policies. Escalate complex issues to the appropriate department or senior staff when necessary. Maintain detailed and accurate records of all customer interactions a...