Customer Care Executive

0 - 5 years

3 - 6 Lacs

Posted:5 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles & Responsibilities

  • Handle inbound and outbound customer interactions via voice and blended channels.
  • Provide timely and accurate support to customers while maintaining service quality.
  • Resolve customer queries and complaints effectively and efficiently.
  • Maintain records of customer interactions and update relevant databases.
  • Adhere to company policies, service standards, and SLA guidelines.

Experience & Qualification

  • Freshers or experienced candidates can apply.
  • Excellent verbal communication skills required.
  • Immediate joiners preferred.

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