Contact Centre Executive

2 - 4 years

5 - 7 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibility

  • Handle inbound and outbound calls from customers professionally.
  • Provide accurate information about products or services to customers.
  • Resolve customer complaints and issues promptly and efficiently.
  • Meet or exceed performance targets set by the company.
  • Collaborate with team members to achieve common goals.
  • Maintain high levels of product knowledge and stay updated on new developments.

Job Requirements

  • Excellent communication and interpersonal skills are essential.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills are necessary.
  • Proficiency in using computer systems and software applications is required.
  • Ability to work collaboratively as part of a team.
  • Strong attention to detail and organizational skills are vital.
  • A graduate degree is required.

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