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Customer support role Day shift opening

0 - 5 years

2 - 3 Lacs

Mumbai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

crm systems project management sap oracle customer service verbal communication presentation skills interpersonal skills adaptability customer support salesforce spoken english computer proficiency lead generation telemarketing communication skills crm ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY Opening for fresher and experience for customer support role in a leading company Location: Vashi, Navi Mumbai Responsibilities: Engage in both inbound and outbound calls to potential customers using provided leads. Present and elucidate our products/services to prospects. Accurately gather and document customer information. Address incoming calls from customers and resolve their inquiries. Meet daily/weekly/monthly targets for lead generation and sales. Uphold a high level of professionalism and customer service. Eligibility Criteria: Age group between 18-32 years Exceptional verbal communication skills. Strong interpersonal and persuasive abilities. Previous experience in telemarketing or customer service is advantageous. Capable of working independently and collaboratively. Basic computer proficiency. Goal-oriented and self-motivated. Shift 8am to 8pm (Any 9 hrs shift) --- Requirements Requirements: Proven work experience as a Customer Support Representative or similar role Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Benefits Direct Company Payroll Day shift PF,ESIC,Medical benefits as per company policy. Salary - Fresher 16k CTC - Exp upto 26k CTC

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Recruitment & Consulting

Bangalore

501-1000 Employees

960 Jobs

    Key People

  • Sourav Ghosh

    Founder & CEO

  • Sanjeev S.

    Chief Operating Officer

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