Customer Support Professional

0 - 3 years

2 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary

Join Bluphlux as a Customer Support Specialist and be a part of our innovative team that is transforming the recruitment industry. You will play a crucial role in ensuring our clients have a seamless experience with our cutting-edge AI-driven recruitment solutions.


Key Responsibilities
  • Provide exceptional customer support to clients using Bluphluxs recruitment platform.
  • Assist clients with inquiries and troubleshoot any issues they encounter.
  • Collaborate with the technical team to resolve complex problems.
  • Gather client feedback and communicate it to the product development team for continuous improvement.
  • Maintain a high level of client satisfaction by ensuring timely and effective communication.
Required Qualifications
  • Proven experience in a customer support role, preferably in a tech or recruitment industry.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
Preferred Skills
  • Familiarity with AI and machine learning concepts.
  • Experience with CRM software and support ticketing systems.
  • Ability to adapt to new technologies quickly.

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Bluphlux

Technology - IoT / Home Automation

Tech City

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