Customer Support Professional

0 - 1 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Hiring for Customer Service Professional

Key Responsibilities:

  • Handle customer queries related to automotive services through calls, chats, or emails.
  • Provide accurate resolutions while maintaining high-quality standards.
  • Communicate effectively with German-speaking customers and global teams.

 

Eligibility & Requirements:

  • Minimum 6 months of BPO experience in German customer support.
  • Strong spoken & written German and English communication skills.
  • C1 certification is preferred.
  • Ability to work in rotational shifts and meet deadlines.

 

Work Schedule:

  • 5.5 working days with rotational shifts & week-offs.
  • Up to 180+ night shifts per year for male employees.
  • One-side cab facility for female employees during odd hours.

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