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Customer Support Manager - Team Lead

Customer Support Manager - Team Lead

Watmach

5 - 7 years

6 - 12 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

Team Management Customer Support Shift Planning CRM Tools Coaching Bilingual Support Call Center Ops Conflict Resolution KPIs Performance Monitoring Escalation Handling Training English Communication Skills SLA Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We’re hiring a Customer Support Manager to lead and scale a new team handling . Ensure quality, train agents, manage performance, and drive operational excellence in a fast-growing customer service setup.

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Customer Support Manager - Team Lead