Customer Support Executive

Worldwide Bmo Consultants

0 - 3 years

2 - 4 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

communication skills blended process non voice process international process voice process email process chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company Profile:

*This is an in-office, permanent, full-time role that is in Gurgaon, India.

Job Title: Customer Support Executive

Gender: Males are Preferred

Working Days: 5 Days working (Mon - Fri )

Shift Timings:

Additional Requirements:

Must be flexible to work on Indian public holidays
Immediate joiners preferred
No cab facility (candidates must arrange their own commute)
Free meal provided during shift

Key Responsibilities:

Handle customer queries via calls, chats, and emails in a timely and professional manner.
Provide accurate information and solutions to customers.
Maintain a high level of customer satisfaction by delivering exceptional service.
Document customer interactions and update records in the system.
Follow communication scripts, policies, and procedures.
Collaborate with internal teams to resolve complex issues.
Meet or exceed performance targets including quality, productivity, and customer satisfaction metrics.

Benefits:

Interested candidates can share their resumes at

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