Customer Support Executive

0 - 1 years

1 - 2 Lacs

Posted:19 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Proactively reach out to policyholders for renewal premium collections
2. Conduct field visits to meet customers and facilitate premium payments3. Identify and engage lapsed policyholders to encourage policy revival4. Identify upselling and cross-selling opportunities for additional insurance products5. Engage with customers who walk in for surrender and provide solutions and alternatives to retain the customer6. Achieve collection and retention targets as per company objectives7. Maintain accurate records of customer interactions, payment collections, and surrender retention efforts.

Preferred candidate profile

Communication skiills

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Bharti AXA Life Insurance logo
Bharti AXA Life Insurance

Insurance

Gurgaon

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