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Woodrock Infotech Private Limited
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Customer Support Executive

Customer Support Executive

Woodrock Infotech Private Limited

0 years

0 Lacs

mysuru karnataka india

Posted:2 weeks ago| Platform:

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Skills Required

support consulting marketing service resolve troubleshooting communication adaptability

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Woodrock Infotech Private Limited offers top-notch consulting services to help companies expand their tech teams and enhance their marketing and customer service capabilities. Our mission is centered on driving the success of our clients through well-trained and highly skilled employees. We are a versatile team devoted to empowering businesses to achieve sustainable growth and excellence in their operations.

Role Description

This is a full-time on-site role for a Customer Support Executive based in Mysuru. The Customer Support Executive will handle client inquiries, resolve customer issues, provide technical support, and ensure seamless customer service experiences. Responsibilities include maintaining high customer satisfaction, offering online support, and assisting with troubleshooting and problem-solving.

Qualifications

Strong skills in Customer Support, Customer Service, and Customer Satisfaction
Experience providing Online Support and handling customer queries efficiently
Technical Support knowledge, including troubleshooting and problem resolution
Excellent communication and interpersonal skills
Ability to work collaboratively in a team-oriented environment
Adaptability and a commitment to maintaining a customer-centric approach
Bachelor's degree or equivalent in a related field is preferred
Prior experience in customer-facing roles is an advantage

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Customer Support Executive