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Adimem Technologies (A Unit of Vipul Organics Limited)
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Customer Support Executive (Water Treatment / Membrane Industry)

Customer Support Executive (Water Treatment / Membrane Industry)

Adimem Technologies (A Unit of Vipul Organics Limited)

1 - 5 years

|

2 - 5 Lacs

mumbai suburban mumbai (all areas)

Posted:6 days ago| Platform:

Apply

Skills Required

lead generation sales support cold calling waste water treatment customer service executive ro / uf / nf / mf / mbr water treatment water & wastewater industry membrane technology customer support client coordination crm handling email communication

Work Mode

Work from Office

Job Type

Full Time

Job Description

Vendor registration with Government, PSU, and Private sector companies.
Lead generation for membrane products on a
Pan-India basis
through online portals and cold calling.
Act as a key point of contact between customers and internal teams.
Handle customer queries via phone, email, and other communication channels.
Coordinate with sales, service, and operations teams for timely issue resolution.
Provide accurate information related to products, services, and technical offerings.
Maintain customer interaction records, complaints, and feedback in CRM systems.
Support sales and operations teams with documentation and customer communication.
Ensure high levels of customer satisfaction and service quality.

Education / Qualifications

Bachelors degree in a
technical discipline
(preferably Water Treatment / Environmental / Chemical Engineering or related field).

Desired Candidate Profile

Strong verbal and written communication skills.
Customer-oriented mindset with patience and problem-solving ability.
Basic technical understanding with willingness to learn.
Proficient in email communication, MS Office, and CRM tools.
Good coordination, multitasking, and organizational skills.
Ability to work effectively with cross-functional teams.

Preferred / Good-to-Have:

Experience in B2B customer service or technical support.
Exposure to water treatment systems, membranes, or industrial products.
Familiarity with CRM or ERP systems.

What We Offer:

Competitive salary aligned with industry standards.
Continuous learning and career growth opportunities.
Positive, collaborative, and professional work environment.
Empowering culture with ownership and meaningful contribution.

More Jobs at Adimem Technologies (A Unit of Vipul Organics Limited)

Customer Support Executive (Water Treatment / Membrane Industry)

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mumbai suburban, mumbai (all areas)

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Adimem Technologies (A Unit of Vipul Organics Limited)

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