0 years

0 Lacs

Bhopal, Madhya Pradesh, India

Posted:3 weeks ago| Platform: Linkedin logo

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Skills Required

support drive chat troubleshooting communication service

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description Technotask Business Solutions Pvt Ltd, founded in March 2020, aims to deliver unparalleled value to clients through omnichannel solutions that enhance customer experiences and drive business excellence. Based in Bhopal, we have expanded to 13 centers across India, Egypt, and the UAE, serving over 20 global clients. With a 400% growth rate and expertise in diverse industries, we offer comprehensive services including voice, email, and chat support, among others. Join us to reshape the future of customer experiences. Role Description This is a full-time on-site role for a Customer Support Executive located in Bhopal. The Customer Support Executive will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing technical support, and offering online support. Day-to-day tasks include handling customer complaints, troubleshooting technical issues, and assisting clients through various communication channels. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Online Support and Technical Support skills Excellent communication and problem-solving skills Ability to work effectively in an on-site team environment Prior experience in customer service roles is an advantage Bachelor's degree or equivalent education in related fields Show more Show less

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