Costumer support associate

Job Description

Company Description Technotask Business Solutions Pvt Ltd is a global omnichannel solutions provider dedicated to enhancing customer experiences and driving business excellence. Since its establishment in March 2020, the company has experienced exponential growth, serving over 20 global clients across diverse industries like FinTech, Retail, Health-Tech, and more. With 13 centers in India, Egypt, and the UAE, Technotask has an extensive service portfolio that includes voice, email, chat support, catalogue management, and more. Role Description This is a full-time on-site role located in Rajnandgaon for a Customer Support Associate. The role involves providing customer service, sales support, and marketing assistance to clients. The Customer Support Associate will be responsible for handling customer inquiries, resolving issues, and promoting company products/services. Qualifications Analytical Skills, Communication, and Customer Service skills Sales and Marketing skills Experience in handling customer inquiries and resolving issues Ability to work collaboratively in a team setting Excellent problem-solving abilities Previous experience in a customer-facing role is a plus Bachelor's degree in Business Administration or related field Show more Show less