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Strategi Automation
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Customer Support Executive

Customer Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Strategi Automation

0 - 1 years

1 Lacs

bengaluru mumbai (all areas)

Posted:-1 days ago| Platform:

Apply

Skills Required

customer care handling customer queries customer support calls handling customer satisfaction complaint handling customer queries query resolution customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order.
Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time.
Control and monitor materials issued for customer trials and follow up actions.
Logistics Coordination for Import and Local Purchase
Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc
Answering phone call and attending visitors.
Customer Database Management
ISO Documentation for CS and Marketing
Data Management of back up in share folder

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Customer Support Executive