📢 Hiring: Customer Support Executive (On-Premises) 📢📍 Location: Surat, Gujarat 💰 Final CTC Offer: ₹39,000 🏢 Company: SKB Retail India Pvt Ltd (Lashkaraa) 🔹 Mandatory Requirements:✅ On-premises work only (No WFH) ✅ 80% to 100% English fluency required ✅ Surat-based candidates preferred (Apply only if you're willing to relocate permanently) 📝 Job Description:As a Customer Support Executive at SKB Retail India Pvt Ltd (Lashkaraa), you will play a key role in ensuring exceptional customer service and smooth communication between our brand and customers. 🔹 Key Responsibilities:Handle inbound & outbound customer queries via calls, emails, and chat. Assist customers with order tracking, product inquiries, and issue resolution. Maintain a professional and friendly approach in communication. Ensure customer satisfaction by providing timely and accurate responses. Collaborate with internal teams to resolve escalated concerns. Work with CRM tools to manage customer interactions efficiently. 🔹 Required Skills & Qualifications:Fluency in English (80% to 100%) – Strong verbal & written communication skills. 1+ years of experience in customer support (preferred but not mandatory). Ability to handle customer concerns with patience & professionalism. Basic knowledge of MS Office & CRM software is an advantage. Strong problem-solving & multitasking skills. 🎯 Why Join Us?Competitive salary package. Professional growth opportunities. Work in a dynamic & friendly environment.

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