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Shining Stars Institution & travels
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Customer Support Executive

Customer Support Executive

Shining Stars Institution & travels

0 - 5 years

1 - 2 Lacs

noida kolkata lucknow

Posted:4 hours ago| Platform:

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Skills Required

bpo inbound customer service customer service voice process outbound process voice support us process inbound voice process english customer support cse bpo voice fresher hiring international voice customer handling international bpo international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Immediate Hiring: Customer Support Executives (Chat, Voice & Email Support)

Location:

About the Role:

We are actively seeking enthusiastic individuals to join our dynamic Customer Support team. This role involves handling customer interactions across chat, voice, and email channels, ensuring prompt and effective resolution of queries.

Key Responsibilities:

Manage inbound customer queries via chat, voice, and email.
Provide accurate information and resolve customer issues efficiently.
Maintain high levels of customer satisfaction and professionalism.
Collaborate with team members to enhance service quality.

Eligibility Criteria:

Open to both freshers and experienced professionals.
Graduates and undergraduates are welcome to apply.
Excellent communication skills in English and Hindi.
Willingness to work in rotational shifts, including night shifts.
Basic computer proficiency.

Perks & Benefits:

Competitive salary package (1.5 LPA 2.5 LPA).
6-day working week with rotational offs.
Cab facility available during odd hours (10 PM 6 AM).
Opportunities for career growth and development.
Supportive and inclusive work environment.

Contact for Application:

Interested candidates are encouraged to reach out directly:

HR Aradhna

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