Customer Support Executive

" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"

Position summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and responsibilities:

• Understand the basic professional standards and established procedures, policies before taking action and making decisions.
• Processing claims and handling calls, as per the process guidelines.
• Adhering to the service level and understanding Quality & Auditing parameters.
• Assume responsibility for work and coordinating efforts.
• Meeting assigned productivity goals.
• Adhere to attendance and punctuality norms.
• Acquiring knowledge & skills of related areas of the process.
• Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Eligibility Criteria:

• Should be flexible to work in US Night Shifts and Rotational Shifts
• 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply
• Max age Limit - 32 years

Benefits:

• Two-way cab facility
• 5-day work week with 2 weekly offs
• Attractive incentives and performance-based rewards
• Night shift allowance
• Medical insurance& Life insurance
• 5-STAR rated infrastructure

Best Way to Apply:

We encourage walk-ins(Sagility India, Ground floor Surya wave Tech Park, Electronic City Phase1, Bangalore-560100) or you can directly call the recruiter:

Recruiter Name: Hari
Contact Number: 89710 93334

Note:

salman.ahmed@sagility.com

Assistant Manager: Salman Ahmed

Contact Details: 9901062514