Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
Palred Electronics
>
Customer Support Executive

Customer Support Executive

Palred Electronics

0 - 2 years

|

1 - 2 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

hindi speaking voice process customer support inbound process inbound customer service email support solving queries semi voice typing skills english language email process chat process communication skills domestic voice process customer handling domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive

Respond to customer inquiries via phone, email, chat, or social media in a professional and courteous manner.
Resolve product or service-related issues efficiently and effectively.
Record and track customer interactions and issues using CRM systems.
Escalate complex queries or unresolved issues to higher-level support when necessary.
Follow up to ensure issues are resolved and customers are satisfied.
Maintain up-to-date knowledge of products, services, and company policies.
Identify recurring customer issues and provide feedback to relevant teams to improve processes.
Contribute to a positive and collaborative team environment.

Requirements:

Bachelors degree in any discipline (preferred: Business, Communications, or related field).
12 years of experience in customer support, call center, or client service roles (freshers may also apply for junior roles).
Excellent communication and interpersonal skills.
Strong problem-solving and multitasking abilities.
Proficient in MS Office.
Ability to work in shifts (if applicable).
Patient, empathetic, and passionate about helping customers.
Basic communication command on English / Hindi / Any regional language

Preferred Skills:

Experience in [Hospitality / Telecom / BPO].
Knowledge of customer service best practices and KPIs.
Ability to handle high-pressure situations calmly.

Compensation:

Competitive salary based on experience.
Yearly performance-based bonuses.

Work Schedule:

[Full-time]
[Domestic Process 9am to 6pm]
6days a week

industry (e.g., IT, e-commerce, banking, or healthcare)

More Jobs at Palred Electronics

Customer Support Executive

hyderabad

Experience: Not specified

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Palred Electronics

RecommendedJobs for You

Customer Support Executive

Teleperformance (TP)

ambattur

Customer Support Executive

chennai

Customer Support Executive

gurugram

Customer Support Executive

pune

Customer Support Executive

Palred Electronics

hyderabad

Customer Support Executive

gurugram

Customer Support Executive

hyderabad

Customer Support Executive

chennai

Customer Support Executive

gurugram

Customer Support Executive

jaipur