Customer Support Executive

1 - 3 years

0 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Process Type:

Location:

Workdays:

Shift Timings:

  • Girls:

    Day Shift
  • Boys:

    Rotational Shifts

Key Responsibilities

  • Engage with clients to understand and address their needs effectively.
  • Build and maintain strong client relationships to drive customer satisfaction.
  • Handle customer queries promptly and professionally.
  • Ensure high-quality service delivery in accordance with process guidelines.

Key Requirements

  • Graduation is

    mandatory

    .
  • Excellent English communication skills (verbal & written).
  • Minimum

    1 year of BPO experience

    (must be verifiable on paper).
  • Good knowledge of customer service practices and procedures.
  • Ability to work in a fast-paced, client-focused environment.

#CRM #ClientHandling #CustomerSatisfaction #LeadFollowUp #ProfessionalCommunication #RelationshipManagement #ProblemSolving #CrossSelling #Upselling

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