Posted:6 days ago|
Platform:
Work from Office
Full Time
The Customer Support Executive will be responsible for ensuring high-quality customer interactions across multiple channels (emails, calls, ORM, and app reviews). The role requires strong ownership, empathy, attention to detail, and the ability to work cross-functionally with business, operations, and compliance teams to ensure timely and accurate resolution of customer concerns.
CSAT (Customer Satisfaction Score)FCR (First Contact Resolution %)TAT (Response & Resolution Time)Accuracy & Quality of ResponsesORM Review Closure RateAdherence to Process & Communication Guidelines
Lenden Club Techserve
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
2.0 - 3.5 Lacs P.A.
Experience: Not specified
1.2 - 1.44 Lacs P.A.
gurugram
Experience: Not specified
0.5 - 2.25 Lacs P.A.
bengaluru
2.25 - 4.0 Lacs P.A.
mohali, chandigarh
2.25 - 6.0 Lacs P.A.
Experience: Not specified
2.04 - 2.4 Lacs P.A.
Experience: Not specified
1.0 - 4.5 Lacs P.A.
2.16 - 2.4 Lacs P.A.
hyderabad
2.5 - 4.0 Lacs P.A.
mohali, chandigarh, jammu
3.0 - 4.25 Lacs P.A.
