Customer Support Executive

0 - 4 years

1 - 4 Lacs

Posted:-1 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opening: International Voice & Non-Voice Customer Support

  • Sutherland

  • Tech Mahindra Hitech City / Bahadurpally

  • Foundever

  • Teleperformance

  • Regalix

Job Overview

international voice and non-voice customer support roles

Roles & Responsibilities

Voice Process

  • Handle inbound/outbound calls for international customers.
  • Provide product information, resolve concerns, and ensure customer satisfaction.
  • Maintain professional tone and communication at all times.
  • Record and update customer interactions in the system accurately.
  • Escalate unresolved or complex issues when necessary.

Non-Voice (Chat & Email Support)

  • Respond to customer queries via email and chat clearly and accurately.
  • Troubleshoot basic issues and offer timely solutions.
  • Manage dual/triple chat when required.
  • Maintain TAT, quality standards, and proper documentation.

Contact Details

recruiter.stryde06@gmail.com

7981461134

HR Hasneen Heena

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Stryde Consulting Services logo
Stryde Consulting Services

Consulting

Business City

RecommendedJobs for You