Customer Support Executive Langauge

Teleperformance (TP)

0 - 2 years

1 - 2 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

support executive microsoft office customer experience management customer service analytical skills customer support customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking to onboard a skilled Customer Support Executive with 0 to 2 years of experience to join our team in Hyderabad. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service.

Roles and Responsibility

Provide exceptional customer support via phone, email, or chat.
Respond to customer inquiries and resolve issues professionally and promptly.
Utilize problem-solving skills to address complex customer complaints.
Collaborate with internal teams to enhance customer experience.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide informed support.

Job Requirements

Strong communication and interpersonal skills are essential for building rapport with customers.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic computer skills and proficiency in Microsoft Office applications are required.
Strong problem-solving and analytical skills are needed to resolve customer complaints.
Ability to work collaboratively as part of a team to achieve common goals.
Adaptability to changing situations and priorities is crucial.

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