Posted:3 days ago|
Platform:
On-site
Full Time
Key Responsibilities Providing L1 support to customers across the globe Proper coordination with the clients for support beyond L1 To be in regular touch with the existing customers and ensure they are kept excited throughout the year Ensure positive feedback from the customers. Develop a strong bond with the different teams of the company like supply chain, sales, product etc. and proactively report various issues / problems being encountered by the customers Sharpen knowledge of the platform, technologies, use cases and CBM, other company offerings so as to promote the new offers to customers while providing L1 support Show more Show less
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