Customer Support Executive

Baypure Lifestyle

0 - 6 years

2 - 4 Lacs

bengaluru

Posted:Just now| Platform:

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Skills Required

communication skills customer support customer handling blended process handling customer queries problem solving solving queries voice process verbal communication customer relationship cse customer care customer complaints customer retention customer queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Company:

Location:

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About Deconstruct:

Deconstruct is a dynamic and fast-growing brand committed to delivering high-quality skincare solutions rooted in transparency and science. We value exceptional customer experiences and are looking for talented individuals to join our support team and be the voice of Deconstruct for our valued customers.

Role Overview:

Customer Support Executives

Key Responsibilities:

Interact with customers via calls, emails, or chats to resolve queries and provide accurate information.
Address order-related issues, product inquiries, and other support needs with professionalism and empathy.
Maintain records of interactions and escalate issues when necessary.
Collaborate with internal teams to ensure prompt and effective resolutions.
Maintain service quality standards and meet performance metrics (TAT, CSAT, etc.).
Language Requirements:
Mandatory:
Fluent in English, Tamil and Hindi
OR
English, Hindi, and any 2 regional languages (Kannada, Telugu, Tamil)

What We're Looking For:

Excellent communication skills both verbal and written.
Prior experience in a customer service role preferred (0.5 1 year); freshers with strong language skills are welcome to apply.
Ability to multitask and handle pressure in a fast-paced environment.
Strong problem-solving skills with a customer-first mindset.
Basic knowledge of computer systems and customer service tools.

Perks & Benefits:

Collaborative, friendly, and growth-driven work culture
Opportunity to work with one of Indias most trusted skincare brands
Provident Fund (PF) & Health Insurance coverage
Exposure and learning opportunities across multiple departments
Continuous learning, development, and career growth support

More Jobs at Baypure Lifestyle

Customer Support Executive

bengaluru

Experience: Not specified

INR 2 - 4 Lacs

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