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ABHARTECH
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Customer Support Executive

Customer Support Executive

ABHARTECH

0 years

0 Lacs

bengaluru karnataka india

Posted:23 hours ago| Platform:

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Skills Required

support training technology consulting service management crm software multitasking resolve

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Bengaluru
Job Post Date: 17/05/2025Job Description.- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits - Assist clients by demonstrating the use of goods and programs and answering any questions they may have - Participate in training opportunities provided by the organization or by outside entities - Establish and maintain good rapport with customers by using positive language and anticipating - Solve routine problems, largely through precedent and referral to general guidelines - Manage interactions are within your own team and direct supervisor - Work effectively as an individual contributor as a part of a team, with a predetermined, focused scope of work - Willingness to work in rotational shifts Abhar Tech is a leading global information technology, consulting and business process services company.Responsibilities.

- Previous customer service experience
- Friendly and welcoming manner with clients and other members of the customer service team
- Extensive knowledge of the company's policies, procedures, goods and services
- Familiarity with customer-relationship management (CRM) software programs
- Ability to explain complex concepts in a clear, simple manner to customers
- Strong command of written and verbal English / Kannada
- Excellent organizational and multitasking skills
- Ability to maintain a calm and polite manner in stressful situations
- Willingness to cooperate with customers and management to resolve any issues that may arise

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Customer Support Executive