Customer Support Executive

1 - 2 years

1 - 2 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive (Night Shift)
Location: Phase 8b,Mohali
Experience: 1–2 years
Shift: Night Shift (Cab Facility Provided)
Type: Full-time

Job Description:

We’re hiring a Customer Support Executive for our night shift team. The ideal candidate has 1–2 years of experience in customer service (voice/chat/email), strong communication skills, and a customer-first attitude. Cab facility is available for safe night-time commute.

Responsibilities:

  • Handle customer queries via calls, emails, or chats
  • Resolve issues efficiently and professionally
  • Log interactions in the CRM system
  • Meet performance and quality standards
  • Escalate complex issues when needed

Requirements:

  • 1–2 years of customer support experience
  • Excellent English communication skills
  • Comfortable with night shifts
  • Familiarity with CRM tools is a plus

Perks: Cab facility | Growth opportunities

Apply now: hr@3beavers.com

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

  • Night shift

Work Location: In person

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