The ideal Public Relations / Marketing Communications Executive will possess creativity and knowledge of different tactics to identify and engage our target audience and appropriate external parties. The work would nominally be at FreeElective Networks office in the heart of Chennai, a few miles from the IIT-Madras campus. Most of the team has been working remotely since March 2020, and the option to work from home could be made available over time. The position represents a terrific opportunity to work in a fast-paced entrepreneurial environment, especially for someone who is interested in a career in marketing, especially communications and public relations. If you think your particular skills and experience would add to our team, we would love to hear from you. RESPONSIBILITIES: Devise effective PR plans, use a variety of marketing channels to maximize brand exposure tastefully, and coordinate all PR activities Manage inbound and outbound media enquiries, interview requests, and public-speaking opportunities at events and conferences Create content for press releases, newsletters, company updates, and other marketing copy for external communications Assess and create opportunities for sponsorships, advertising, and other partnerships Keenly observe industry and societal trends affecting our target audience and make relevant recommendations for appropriate communication strategies Leverage existing and new media relationships to drive brand awareness Analyze and present results of PR campaigns or efforts Assist management team in ensuring efficient progress of workflow and transforming business visions into reality QUALIFICATIONS: REQUIREMENTS: Experience or demonstrated interest in public relations, marketing communications, or similar role Solid experience in social media marketing Excellent (English) communication, negotiation, and selling skills Working knowledge of office productivity software (e.g., Excel, Google Sheets) and relevant digital marketing tools PREFERENCES: Proven experience in coordinating and managing effective PR campaigns through various channels Familiarity with B2B and B2C advertising campaigns Fluent in at least one other Indian language, besides English Bachelors or higher degree in marketing, communications, journalism, business, or related field DESIRED SOFT SKILLS: Team player with strong analytical and project management skills Organized and detail-oriented individual who works well with deadlines Willingness to learn, switch roles as necessary, and to roll up ones sleeves to get a job done Self-starter with the ability to work independently in a fast-changing environment Energized by the opportunities and challenges of working at a small and growing company

The ideal Content Writer and Social Media Marketer candidate will help to create and promote compelling content on our blog and across social media, while maintaining the right tone and voice for our brands. The work would be at FreeElective Networks office in the heart of Chennai, a few miles from the IIT-Madras campus. The position represents a terrific opportunity to work in a fast-paced entrepreneurial environment, especially for someone who is interested in writing, editing, social media, and/or marketing. It is also an ideal springboard for a graduating college student interested in subsequently pursuing higher studies, after a year or more on the job. If you think your particular skills and experience would add to our team, we would love to hear from you. RESPONSIBILITIES: Manage our engaging blog, its editorial calendar, and network of bloggers and columnists. This includes the gathering, processing, creation, and updating of content, and the day-to-day management of our websites content. Develop and maintain an in-depth knowledge of the social networking, online dating, matchmaking, and wedding planning landscapes, identify trends, and report on opportunities and competitive threats Conduct research, identify customers needs, recommend new topics, and create interesting, enriching content on topics such as lifestyle, relationships, societal trends, cultural traditions, wedding customs, health and wellness, and travel Prepare well-structured drafts using digital publishing platforms Coordinate with marketing and design teams to illustrate articles and produce short-form videos Proof-read and edit written pieces before publication Promote content on social networks and monitor engagement (e.g., likes, comments, and shares) Review all of our sites content occasionally to ensure a consistent tone, style, and approach, and work with the web design and development team to update the content in appropriate formats Work with the marketing manager and user interaction designer to define and implement communication strategies (email, mobile, and print), covering both registration and retention Assist management team in ensuring efficient progress of workflow and transforming business visions into reality QUALIFICATIONS: REQUIREMENTS: Proficiency in writing and editing in English, especially for the web and social media, with a ready-to-share portfolio of published pieces Excellent computer skills (Microsoft Office, Google Drive) and hands-on experience with content management systems (e.g., WordPress, Blogger, Medium, Tumblr) Possess a balance of disciplined strategic thinking, creative passion, and a willingness to be hands-on PREFERENCES: Demonstrated interest in writing/editing and social media marketing, with prior experience at an online business or media company being a bonus Strong understanding of social psychology and consumer behavior Savvy in the use of social media to engage an audience and build a community Bachelors or higher degree in liberal arts DESIRED SOFT SKILLS: Team player with strong analytical and project management skills Organized and detail-oriented individual who works well with deadlines Willingness to learn, switch roles as necessary, and to roll up ones sleeves to get a job done Self-starter with the ability to work independently in a fast-changing environment Energized by the opportunities and challenges of working at a small and growing company

The ideal Client Relations Associate will have excellent communication and people skills and be experienced in customer service or hospitality. The work would nominally be at FreeElective Networks office in the heart of Chennai, a few miles from the IIT-Madras campus. (Most of the team has been working remotely since March 2020, and the option to work from home could be made available over time.) The position represents a terrific opportunity to work in a fast-paced entrepreneurial environment, especially for someone who derives satisfaction from assisting people and playing an influential role in their making important life decisions. If you think your particular skills and experience would add to our team, we would love to hear from you. RESPONSIBILITIES: Understand the customer lifecycle, maintain intimate knowledge of our products and services, and exercise good judgment in responding to enquiries and concerns from leads and members clearly, patiently, and yet efficiently, whether via live chat, email, or phone Nurture leads by proactively communicating with prospects and tastefully promoting the value of our services Onboard new clients and guide them in getting the most out of Jodi365, curate matches for them, reach out to handpicked matches on their behalf, explore compatibility, and act as a trusted intermediary in the process Support the client relations manager in cultivating strong relationships with clients, from first contact, and ensuring proper client service throughout their journey towards finding the right match Record feedback from prospects, leads, and clients and provide timely and appropriate product and customer development input to the product, marketing, sales, and support teams Remain current with new products/services/pricing as well as training, policy, and procedural updates Assist management team in ensuring efficient progress of workflow and transforming business visions into reality QUALIFICATIONS: REQUIREMENTS: Genuine interest in helping our users as they go about what may be a life-changing experience Strong reading comprehension and written/verbal communication skills (English) Excellent knowledge of office productivity software (e.g., Excel, Google Sheets) and relevant digital marketing tools PREFERENCES: At least one years experience in a customer-facing job Fluent in at least one other Indian language, besides English Ability to excel in a metrics-driven environment Familiarity with customer relationship management (CRM) software and practices Experience with consumer-facing, interactive web sites or mobile apps DESIRED SOFT SKILLS: Team player with strong analytical and project management skills Organized and detail-oriented individual who works well with deadlines Willingness to learn, switch roles as necessary, and to roll up ones sleeves to get a job done Self-starter with the ability to work independently in a fast-changing environment Energized by the opportunities and challenges of working at a small and growing company