Customer Support Assistant

Role Overview: As a Customer Support Executive (Voice support) at our company located in Mumbai/Thane/Vikhroli, you will have the opportunity to be part of a dynamic team where you can enhance your communication skills, work in a fast-paced environment, and grow rapidly. The role involves providing support to customers through voice calls during night shifts. The salary ranges from 25,000 to 35,000 per month based on your experience. You will also enjoy perks such as drop facility for night shifts, incentives, and growth opportunities. Key Responsibilities: - Interact with customers over the phone to provide support and resolve their queries - Maintain a high level of professionalism and empathy while communicating with customers - Follow communication scripts and guidelines to ensure consistency and quality service - Meet performance targets set by the company to earn incentives - Collaborate with team members to enhance overall customer satisfaction Qualifications Required: - Freshers who enjoy interacting with people and are eager to kickstart their career in a fast-paced environment are welcome to apply - Experienced candidates with 1-3 years of experience in customer support, tele-calling, or BPO roles are preferred - Proficiency in English communication, both written and spoken, is essential - Willingness to work in night shifts, particularly in US/UK shifts, is mandatory Additional Company Details: Our company offers a friendly and supportive work culture where you can thrive. You will have the opportunity to earn performance-based incentives, experience quick career growth, and receive training to enhance your skills and advance in your career. By joining our team, you will be part of a young and vibrant group of professionals dedicated to providing excellent customer support. Apply now, send us a direct message, or share your resume with us at usha@nhrms.com or contact us at 9030010945 to take the next step in your career journey. Let's work together to make your next career move count!,