Customer Support Assistant

Key Responsibilities:

• Handle email communication with clients promptly and professionally.
• Prepare, draft, and respond to client emails with accurate information.
• Perform data entry tasks, maintain records, and update internal systems.
• Make outbound and inbound calls to customers for follow-ups, updates, and support.
• Maintain customer interaction logs and ensure timely resolution of queries.
• Coordinate with internal teams to resolve client issues.
• Ensure communication is clear, polite, and aligned with company standards.

Skills & Requirements:

• Fluent in English (spoken and written) – must.
• Good communication and interpersonal skills.
• Basic knowledge of MS Office (Word, Excel) and email handling.
• Strong attention to detail and accuracy in data entry.
• Ability to multitask and manage time efficiently.
• Prior experience in customer support or data entry will be an added advantage.

Preffered Female Candidate Only.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Palghar, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person