As a Customer Care Executive, you will be responsible for communicating with customers to understand their customization requirements. Your role will involve following up to close inquiries, preparing presentations of Tally Add-Ons, and having a strong knowledge of Tally.ERP9 & Tally Prime. Additionally, you will be expected to be able to prepare user manuals in PDF and PPT formats, as well as create digital marketing materials. This position is suitable for female candidates and requires proficiency in Tally.ERP9 & Tally Prime. The job types available for this role are part-time or contractual/temporary, with a contract length of 24 months. Benefits for this role include cell phone reimbursement, a flexible schedule, and internet reimbursement. The working schedule is during the day shift. The ideal candidate should have a Bachelor's degree, with preferred experience in customer support for at least 1 year and proficiency in Tally.ERP9 or Tally Prime for 1 year. Proficiency in English, Hindi, and Gujarati languages is preferred. The location for this position is in Ahmedabad, Gujarat.,
Job Description: As a Tally Customer Care Executive, you will be responsible for communicating with customers to understand their customization requirements, following up to close inquiries, preparing presentations of Tally add-ons, and having knowledge of Tally.ERP9 & Tally Prime. Additionally, you will be expected to prepare user manuals in PDF and PPT formats. Key Responsibilities: - Communicate with customers to understand customization requirements - Follow up to close inquiries - Prepare presentations of Tally add-ons - Have knowledge of Tally.ERP9 & Tally Prime - Prepare user manuals in PDF and PPT formats Qualifications Required: - Bachelor's degree preferred - 1 year of total work experience preferred - 1 year of customer support experience preferred - 1 year of experience with Tally.ERP9 preferred (Note: This is a part-time, contractual/temporary, or freelance position with a contract length of 12 months. The benefits include a flexible schedule and the option to work from home. The work schedule is during the day shift. Proficiency in English and Hindi is preferred for this role.),