Customer Support Assistant

As a Customer Care Executive, you will be responsible for communicating with customers to understand their customization requirements. Your role will involve following up to close inquiries, preparing presentations of Tally Add-Ons, and having a strong knowledge of Tally.ERP9 & Tally Prime. Additionally, you will be expected to be able to prepare user manuals in PDF and PPT formats, as well as create digital marketing materials. This position is suitable for female candidates and requires proficiency in Tally.ERP9 & Tally Prime. The job types available for this role are part-time or contractual/temporary, with a contract length of 24 months. Benefits for this role include cell phone reimbursement, a flexible schedule, and internet reimbursement. The working schedule is during the day shift. The ideal candidate should have a Bachelor's degree, with preferred experience in customer support for at least 1 year and proficiency in Tally.ERP9 or Tally Prime for 1 year. Proficiency in English, Hindi, and Gujarati languages is preferred. The location for this position is in Ahmedabad, Gujarat.,