Customer Support Assistant (Part-Time)

As a Customer Care Executive, you will be responsible for communicating with customers to understand their customization requirements, following up to close inquiries, preparing presentations of Tally add-ons, and having knowledge of Tally.ERP9 & Tally Prime. You should be able to prepare user manuals in PDF and PPT formats, as well as digital marketing materials. Key Responsibilities: - Communicate with customers to understand customization requirements - Follow up to close inquiries - Prepare presentations of Tally add-ons - Have knowledge of Tally.ERP9 & Tally Prime - Prepare user manuals in PDF and PPT formats - Prepare digital marketing materials Qualifications Required: - Bachelor's degree preferred - Minimum 1 year of experience in customer support - Minimum 1 year of experience in Tally.ERP9 or Tally Prime - Proficiency in English, Hindi, and Gujarati preferred The company offers benefits such as cell phone reimbursement, a flexible schedule, and internet reimbursement. This is a part-time, contractual/temporary position with a contract length of 24 months. The work schedule is during the day shift. The location for this position is in Ahmedabad, Gujarat. (Note: The additional details of the company are not provided in the job description.),