Customer Assistant Tally.ERP9

Job Description: As a Tally Customer Care Executive, you will be responsible for communicating with customers to understand their customization requirements, following up to close inquiries, preparing presentations of Tally add-ons, and having knowledge of Tally.ERP9 & Tally Prime. Additionally, you will be expected to prepare user manuals in PDF and PPT formats. Key Responsibilities: - Communicate with customers to understand customization requirements - Follow up to close inquiries - Prepare presentations of Tally add-ons - Have knowledge of Tally.ERP9 & Tally Prime - Prepare user manuals in PDF and PPT formats Qualifications Required: - Bachelor's degree preferred - 1 year of total work experience preferred - 1 year of customer support experience preferred - 1 year of experience with Tally.ERP9 preferred (Note: This is a part-time, contractual/temporary, or freelance position with a contract length of 12 months. The benefits include a flexible schedule and the option to work from home. The work schedule is during the day shift. Proficiency in English and Hindi is preferred for this role.),