Customer Success Manager

Zenoti

3 - 6 years

5 - 8 Lacs

hyderabad

Posted:6 hours ago| Platform:

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Skills Required

pmp employee management customer retention stress management wellness genetics customer relationship professional services management crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your responsibilities will include:

Building value-based customer relationship
Gathering intelligent product feedback and recommendations from the customers
Developing customer focused processes for ensuring customer success
Applying domain expertise to close deals
Ensuring high user adoption of customer success management application
Implementing best practices to improve customer success
Ensuring smooth onboarding handoff

Skills youll need:

A passion for customer success and laser focus on providing customer value.
3 - 6 years of overall experience in dealing with customers.
Ability to understand, articulate, interact with, and manage customer expectations
Open to travel to customer locations on short notice, when required.
Experience dealing with large, complex accounts building relationships at C- Level.
A 4-year degree in engineering or equivalent
PMP is an added advantage
Knowledge of how enterprise implementations, professional services, support processes work will be a definite plus.

Why Zenoti

Be part of an innovative company that is revolutionizing the wellness and beauty industry.
Work with a dynamic and diverse team that values collaboration, creativity, and growth.
Opportunity to lead impactful projects and help shape the global success of Zenoti s platform.
Attractive compensation.
Medical coverage for yourself and your immediate family.
Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.
Regular social activities, and opportunities to give back through social work and community initiatives.

Join Zenoti and be a part of our mission to empower wellness businesses worldwide!

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