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Customer Success Manager

Customer Success Manager

Weekday (YC W21)

2 - 5 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

client relationship management process optimization training enablement implementation management product adoption customer onboarding upselling expansion

Work Mode

On-site

Job Type

Full Time

Job Description

This role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed

Customer Success Manager

who will take full ownership of guiding new clients through their journey from initial setup to successful product adoption. This role is pivotal in ensuring customers experience tangible value early, feel confident using the product, and are set up for long-term success.

Key Responsibilities

Onboarding & Implementation

Lead the end-to-end onboarding process for new customers, ensuring a seamless and engaging experience.
Understand client objectives and tailor onboarding plans to align with their specific business needs.

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Customer Success Manager