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0.0 - 1.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Key Responsibilities: *Knowledge in TPA, Insurance Company, UTI TSL , Hospital Sector Understanding of the product and provide training and product demo to new and existing clients Team management/ handing team of Medical officers / quality analysts Handling operations of the accounts Meeting and understanding of the customer requirements, plan implementation Travel to the customer's site as and when required for training and implementing Ensure service levels are maintained at hospitals Establish objectives and operational criteria for accounts managed. Understand the requirements of Clients regularly and implement the process at hospitals. Motivating / retaining the team members. Develop and implement organizational policies and procedures for the facility of customers. Gathering and analyzing data (learning) and using it to plan and implement. Sitting on Team Meetings and representing the views of clients Regular Analysis for effective usage of the platform Planning and implementing strategic changes to improve service delivery. Extrapolating data for quality assurance and monitoring purposes. Regular visit to hospitals to review and streamline the process, document and share MOMs Other activities as assigned by your reporting manager.
Posted 5 days ago
7.0 - 12.0 years
7 - 12 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Mentoring Implementation consultants to be effective in their work Implement and manage a large volume portfolio of key customer accounts Managing the Implementation cycle end to end Responsible for optimal solution design and ensure it meets the client's business needs Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen solution Oversee successful implementation/configuration of product suite for each customer account by closely working with business analyst Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines Participate in project planning activities, including defining detailed project tasks/activities Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists Responsible for overall project management, stakeholder management and customer management Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer
Posted 2 weeks ago
7.0 - 12.0 years
7 - 12 Lacs
Chennai, Tamil Nadu, India
On-site
Mentoring Implementation consultants to be effective in their work Implement and manage a large volume portfolio of key customer accounts Managing the Implementation cycle end to end Responsible for optimal solution design and ensure it meets the client's business needs Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen solution Oversee successful implementation/configuration of product suite for each customer account by closely working with business analyst Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines Participate in project planning activities, including defining detailed project tasks/activities Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists Responsible for overall project management, stakeholder management and customer management Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer
Posted 2 weeks ago
7.0 - 12.0 years
7 - 12 Lacs
Pune, Maharashtra, India
On-site
Mentoring Implementation consultants to be effective in their work Implement and manage a large volume portfolio of key customer accounts Managing the Implementation cycle end to end Responsible for optimal solution design and ensure it meets the client's business needs Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen solution Oversee successful implementation/configuration of product suite for each customer account by closely working with business analyst Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines Participate in project planning activities, including defining detailed project tasks/activities Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists Responsible for overall project management, stakeholder management and customer management Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer
Posted 2 weeks ago
7.0 - 12.0 years
7 - 12 Lacs
Delhi, India
On-site
Mentoring Implementation consultants to be effective in their work Implement and manage a large volume portfolio of key customer accounts Managing the Implementation cycle end to end Responsible for optimal solution design and ensure it meets the client's business needs Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen solution Oversee successful implementation/configuration of product suite for each customer account by closely working with business analyst Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines Participate in project planning activities, including defining detailed project tasks/activities Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists Responsible for overall project management, stakeholder management and customer management Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer
Posted 2 weeks ago
7.0 - 12.0 years
7 - 12 Lacs
Mumbai, Maharashtra, India
On-site
Mentoring Implementation consultants to be effective in their work Implement and manage a large volume portfolio of key customer accounts Managing the Implementation cycle end to end Responsible for optimal solution design and ensure it meets the client's business needs Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen solution Oversee successful implementation/configuration of product suite for each customer account by closely working with business analyst Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines Participate in project planning activities, including defining detailed project tasks/activities Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists Responsible for overall project management, stakeholder management and customer management Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer
Posted 2 weeks ago
7.0 - 12.0 years
7 - 12 Lacs
Kolkata, West Bengal, India
On-site
Mentoring Implementation consultants to be effective in their work Implement and manage a large volume portfolio of key customer accounts Managing the Implementation cycle end to end Responsible for optimal solution design and ensure it meets the client's business needs Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen solution Oversee successful implementation/configuration of product suite for each customer account by closely working with business analyst Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines Participate in project planning activities, including defining detailed project tasks/activities Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists Responsible for overall project management, stakeholder management and customer management Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer
Posted 2 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
Bengaluru, Manipal
Work from Office
Key Responsibilities: * Experience in TPA, Insurance Company, UTI TSL , Hospital Sector Understanding of the product and provide training and product demo to new and existing clients Team management/ handing team of Medical officers / quality analysts Handling operations of the accounts Meeting and understanding of the customer requirements, plan implementation Travel to the customer's site as and when required for training and implementing Ensure service levels are maintained at hospitals Establish objectives and operational criteria for accounts managed. Understand the requirements of Clients regularly and implement the process at hospitals. Motivating / retaining the team members. Develop and implement organizational policies and procedures for the facility of customers. Gathering and analyzing data (learning) and using it to plan and implement. Sitting on Team Meetings and representing the views of clients Regular Analysis for effective usage of the platform Planning and implementing strategic changes to improve service delivery. Extrapolating data for quality assurance and monitoring purposes. Regular visit to hospitals to review and streamline the process, document and share MOMs Other activities as assigned by your reporting manager.
Posted 1 month ago
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