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Customer Success Manager

Customer Success Manager

UpMan Placements

7 years

0 Lacs

mumbai maharashtra india

Posted:7 hours ago| Platform:

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Skills Required

engagement service data management retention compliance communication

Work Mode

On-site

Job Type

Full Time

Job Description

7+ years of experience in
Customer Success / Client Engagement / Service Delivery
, preferably in
Data Centre Operations / Cloud / Hyperscale Infrastructure
.
Strong expertise in
customer lifecycle management, escalations, and crisis handling
in mission-critical environments.
Proven track record of driving
customer retention, loyalty, and advocacy programs
.
Deep understanding of
data centre operations, SLAs, compliance, and RCA frameworks
.
Exceptional interpersonal, communication, and stakeholder management skills, with the ability to influence at the CxO level.

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