Posted:4 days ago|
Platform:
On-site
Full Time
Saviynt is an identity authority platform built to power and protect the world at work.
In a world of digital transformation, where organizations are faced with increasing
cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s
Enterprise Identity Cloud gives customers unparalleled visibility, control and
intelligence to better defend against threats while empowering users with right-time,
right-level access to the digital technologies and tools they need to do their best
work.
Summary:
The Customer Success Manager I will manage customer loyalty and adoption of
Saviynt’s innovative products and services using our customers’ business objectives
and priorities as the foundation of the work they perform. The CSM will be
responsible for driving value-based outcomes by providing customer categorization,
oversight, adoption recommendations, opportunities for increased service, and
metrics analysis. In addition, the CSM will coordinate routine health checks and any
required remediation to ensure our customers stay on track towards their goals.
Optimal performance of this role results in greater customer happiness, retention,
and expansion of Saviynt’s business -- all tied to a customer who is eager to
recommend Saviynt to others.
Saviynt
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